Posted On February 5, 2025
Integrating Internet of Things (IoT) devices with Electronic Health Records (EHR) systems has the potential to revolutionise healthcare delivery by providing real-time data, improving patient care, and streamlining processes. However, the integration of these advanced technologies often comes with hidden costs that many healthcare providers overlook. In this blog, we will explore the various hidden costs associated with IoT integration into EHR systems.
Integrating IoT devices with EHR systems is not just about purchasing the devices and linking them to an existing EHR platform. It involves a significant investment in software, hardware, and infrastructure. From custom integrations and API developments to the cost of upgrading legacy EHR systems to support IoT devices, the hidden costs can be substantial. These include ongoing system monitoring and ensuring the EHR platform’s scalability to accommodate the vast amount of data being generated by IoT devices. While the integration promises long-term benefits, it often requires a substantial upfront investment.
While IoT devices can improve patient care and healthcare facility operations, they also contribute to increased operational costs. For instance, the implementation of IoT can create a need for additional personnel to monitor and manage the constant data flow from devices. This can lead to increased staffing costs, especially for IT professionals and data analysts. Furthermore, healthcare facilities may need to invest in additional server capacity or cloud storage to handle the large volumes of data generated by IoT devices. These hidden operational expenses can easily go unnoticed during the initial planning phase.
Security and maintenance are critical aspects of healthcare technology. With IoT devices integrated into EHR systems, healthcare organisations face an increased risk of cyberattacks and data breaches. Each IoT device connected to an EHR system creates an additional entry point for hackers. As a result, healthcare providers need to invest in robust security protocols and regular system updates to protect sensitive patient data. These cybersecurity measures often come with hidden costs, including the need for specialised security software, vulnerability assessments, and ongoing training for IT staff. Additionally, routine maintenance costs for IoT devices and EHR systems can accumulate over time.
IoT devices generate vast amounts of data that need to be stored securely. As EHR systems are designed to hold patient records, integrating IoT devices adds a new dimension to data storage requirements. The financial burden of storing this data can be substantial, especially as the volume increases over time. Healthcare organisations may need to invest in more storage capacity, whether on-site or via the cloud, and ensure that their data management systems can handle the large-scale storage and retrieval of IoT data. These hidden costs of IoT data storage are often underestimated but play a significant role in the overall cost of integration.
The successful integration of IoT devices into EHR systems requires healthcare staff to adapt to new technologies and workflows. The costs associated with training healthcare professionals on how to use and manage IoT-integrated EHR systems can be significant. Training programmes need to be comprehensive and ongoing to ensure that all staff are proficient in using the new system and understand the implications of IoT data in their decision-making processes. Additionally, there may be indirect costs, such as potential downtime during training sessions or the need for temporary staff to cover shifts. The investment in staff training and education is a crucial factor that healthcare organisations must consider when integrating IoT with EHR systems.
When IoT devices are introduced into an EHR system, maintaining long-term compatibility becomes a significant concern. IoT devices need to communicate seamlessly with various healthcare systems, which can lead to ongoing expenses. Ensuring that the software updates for both IoT devices and EHR platforms are compatible with one another can incur substantial costs. Moreover, as new versions of devices or software are released, additional integration efforts may be required to keep the system functioning smoothly. These upgrades, while necessary for optimal performance, add up over time and should be factored into the long-term cost projections for healthcare facilities.
Integrating IoT devices with EHR systems often necessitates upgrading existing software and hardware infrastructure. These upgrades can lead to system downtime, impacting operations and, in turn, the bottom line. Scheduled downtime for upgrading EHR systems to integrate with IoT devices can lead to reduced productivity, delayed patient care, and frustrated staff. Additionally, unanticipated downtimes can occur when unforeseen compatibility issues arise. During these periods, the healthcare organisation may incur costs related to lost revenue and operational inefficiencies, which must be factored into the overall integration cost.
IoT devices must be able to share data with other healthcare systems, such as laboratory systems, radiology equipment, and pharmacy management systems, to provide a full picture of a patient’s health. However, IoT-driven interoperability presents a significant challenge. Many IoT devices use different protocols or data formats, which may not always be compatible with existing EHR systems. Resolving these interoperability issues often requires additional development work, custom software solutions, or third-party tools. These costs can be substantial, especially when multiple devices are integrated across a large healthcare network. Ensuring smooth communication across various systems is essential for patient safety and operational efficiency, but it comes at a cost.
One of the most significant hidden costs of integrating IoT with EHR systems is the ongoing management of IoT devices. These devices require regular monitoring, maintenance, and support to ensure they operate efficiently and securely. Healthcare organisations must invest in dedicated personnel or third-party service providers to manage these devices and ensure they are functioning correctly. This can be a significant ongoing expense, as devices need to be regularly calibrated, updated, and occasionally repaired or replaced. Additionally, as IoT devices accumulate, the complexity of their management increases, leading to more time and resources being spent on maintaining the system.
Healthcare is one of the most highly regulated industries, with stringent laws governing the privacy and security of patient data. The integration of IoT devices with EHR systems introduces additional compliance challenges. IoT devices must meet the same rigorous standards as EHR systems when it comes to data security and patient privacy. Compliance with regulations like the General Data Protection Regulation (GDPR), the Health Insurance Portability and Accountability Act (HIPAA), and other regional standards can result in additional costs. These may include costs related to audits, security enhancements, legal consultations, and training staff on new compliance requirements. Failing to meet these regulations can result in fines and reputational damage, making compliance a significant cost consideration in the integration process.
While integrating IoT with EHR systems offers undeniable benefits in terms of improved patient care, efficiency, and operational performance, it also comes with a range of hidden costs that healthcare providers must carefully consider. These costs include initial integration expenses, increased operational costs, security and maintenance challenges, data storage requirements, and the need for staff training. By understanding and preparing for these hidden costs, healthcare organisations can make more informed decisions and ensure that the integration of IoT and EHR systems is both effective and sustainable in the long term.
At Smart Data Inc., we help healthcare providers navigate the complexities of IoT integration with EHR systems. Our team of experts can guide you through the entire process, from cost estimation and system integration to training and ongoing support. By understanding the financial and operational implications of IoT and EHR integration, we ensure that your investment delivers lasting value.
Visit smartdatainc.com to learn more about how we can help you optimise your healthcare technology solutions.