Predictive-analytics

Predictive analytics

Utilizing statistical algorithms, machine learning methods, and historical data, predictive analytics determines the probability of future events. It is a valuable tool in machine learning that aids in predicting risks, consumer behavior, and business trends. The process usually involves gathering data, preparing it, selecting a model (such as a neural network, regression, or decision tree), training the model, validating it, and deploying it. Predictive analytics commonly uses systems like IBM SPSS, Microsoft Azure, Google Cloud's AI Platform, and programming languages like Python with libraries such as scikit-learn, R, and SAS. These techniques enable predictive modeling and effective data processing.

A wide range of industries, especially the healthcare sector, benefit from predictive analytics as it enhances decision-making and outcomes. It helps optimize treatment plans, predict patient outcomes, and reduce hospital readmissions. Predictive models enable early interventions for individuals at risk of chronic diseases. The financial sector benefits from fraud detection and risk management; the retail sector gains from demand forecasting and personalized marketing; the manufacturing sector benefits from predictive maintenance; and the logistics sector optimizes supply chains. By forecasting demands and trends, predictive analytics improves customer satisfaction, reduces costs, and increases efficiency in all these industries.

At smartData, we have developed machine learning models in healthcare (predicting the probability of a person having heart disease), the real estate industry (predicting house prices in Boston based on provided specifications), churn prediction in the telecom industry, and customer buying behavior.

Our expertise in machine learning spans predictive analysis using text, images, and computer vision. We use open-source tools like Python and its libraries to generate high-accuracy models for prediction.

Recent Portfolio Projects

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Customer Support Performance tool

Customer Support Performance tool

An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics. 

 

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Trading Wellness app

Trading Wellness app

Mobile first wellness and trading support application designed to help users achieve emotional balance, track physiological health, and correlate their mental state with trading performance. By blending biometric insights, mindfulness, and trading analytics, the app empowers users to make more rational and confident trading decisions. 
 

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RUKU Application

RUKU Application

RUKU is a prayer-focused productivity application designed to help users stay mindful and distraction-free during Salah. The system automatically detects daily prayer times, activates app blocking during those periods, and ensures users remain focused by freezing selected distracting apps using Apple’s ScreenTime & DeviceActivity frameworks. The experience is supported by reminder notifications, a 7-day streak system, and a clean, minimal UI inspired by Islamic design principles. With user profiles, customizable settings, and secure subscription integration, RUKU provides a seamless and compliant solution that encourages consistency in prayer while respecting Apple’s privacy and platform guidelines.

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What our clients say about smartData

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Kent

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.