Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Virtual meetings and online connects help in active communication. Strong relationships with your customers, lead to loyal clients, positive word of mouth, and increased sales. Positive CX influences their decisions. Periodic meetings of MS team to discuss the upcoming tech and current technical issues to give the seamless customer experience CX to our clients.
Training and development is an integral part of smartData Enterprises. AI is changing the way business operations. Virtual training sessions conducted for our HR professionals to get an understanding of what the impact of Artificial Intelligence and machine learning is on HR & how to assess and incorporate the right tools into our digital HR strategy.
Learning new skills and expanding #smarTians knowledge plays a key part in driving personal and professional growth in a consistent way. #NewsmartData this year focusing more on emerging changes and technology up-gradation. As part of continuous employee engagement – MS Tech 13 days training program conducted to upskill the workforce.
Higher customer satisfaction can be achieved by upskilling the workforce. To train the smarTians for giving seamless customer experience to our customers, 50 plus SG_NEXT GEN_smartCX sessions, online webinars on creating a digital customer experience, managing the “anywhere” workforce, using AI to predict the unpredictable, leveraging the power of automation attended by 150+ project managers and lead engineers.
The first-ever virtual Basecamp conclave of the leadership group in challenging times for strategic discussions to unleash future potential and appreciating the untiring hard work of leadership group happened at smartData. Discussion on the areas of growth and strengthening engineering, business dev. & processes in the key focus areas is a major takeaway for all from Basecamp Meet21.
smartData Mohali, April 2021
With the thought of enhancing the quality of life of individuals with spinal cord injury and brain injury; our support to Chandigarh Spinal Rehab is a step towards creating a strong business with the initiative of making a better world and changing their life with a positive return to resume their lives as independent and productive beings.
smarTians health is our prime focus in these challenging times. To clarify all doubts and come out of various dilemmas in the present situation of Coronavirus in India, an Open house interactive session conducted for #smarTians ” Know COVID to have No COVID along with Prasanchetas Foundation & Dr. Anushka, MBBS, Soochow University, China.
The second wave of COVID-19 pandemic has impacted every corner of the world, Taking the current situation into consideration smartData Enterprises has again started this initiative on 20 April 2021, with 100% work from home in order to contribute to social distancing and yet again being productive. 100% Remote work has been on the rise during this health crisis and keeping the smarTians safe and healthy.
Our Go-Green initiatives are efforts to combat pollution and towards maintaining the ecological balance. Inspiring people to plant trees, develop’s a culture of care towards the environment, and make them realize their inevitable dependence on nature. With this thought; Organic farming initiative has been taken to grow vegetables and fruits at our new facility KT tower Mohali.
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Going.Expert connects travellers with experienced Travel Experts who have firsthand knowledge of their destinations. Unlike traditional booking platforms, it provides personalized travel advice, local insights, and expert recommendations, ensuring well-informed and enriching travel experiences. The platform empowers travellers with real-world expertise, bridging the gap between automated suggestions and genuine human knowledge.
Mobile first wellness and trading support application designed to help users achieve emotional balance, track physiological health, and correlate their mental state with trading performance. By blending biometric insights, mindfulness, and trading analytics, the app empowers users to make more rational and confident trading decisions.
The primary objective is to develop a comprehensive Online Therapy MVP that will provide a safe and accessible space for individuals to connect with professional therapists and psychologists. Tailored to the unique needs of the Gulf Cooperation Council (GCC) countries, the project aspires to set new standards in the mental healthcare landscape of the region, offering an unrivalled experience with a wide range of services and features. The application will strive to be robust and highly secure, not only meeting the expectations but exceeding the aspirations of the targeted audience in need of mental health support. One key feature of the solution will be the ability for clients to browse a comprehensive set of assessment questionnaires (intake quiz) and be matched with the most suitable therapist respective to the diagnosed underlying problems, as well as the ability for users to purchase subscription tier-based service packages. Along with the integration of video call functionality, using a third-party service like Twilio or Vonage. This will allow the service provider and their clients to communicate remotely, increasing the accessibility of the services being offered.
