smart smarTians

Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-

smartData Mohali, July 2021

Moving Back to Normalcy

By taking precautionary measures Normalcy Begins at smartData from 18th January with a 40-50 percent occupancy. Government guidelines have been followed to ensure the safety of the smarTians. Office premises thoroughly sanitized and proper seating pattern observed with social distancing to provide round the clock connectivity and workforce to our clients.

smartData Org-Wide, July 2021

Welcoming sDirect Batch 2021

Graduates are technologically skilled, imaginative, and they have a hunger for modern artistry. They are capable of constantly learning and part of a community in a professional environment.Year after year we invest in the future talent & pandemic didn’t stop us to keep our promise.This year’s new sDirect 2021 batch is no less than one possessing exceptional talent in them aspiring to be our next generation ambassadors.

smartData Org-Wide, June 2021

Technical Interaction in MS- Tech Town-hall

Virtual meetings and online connects help in active communication. Strong relationships with your customers, lead to loyal clients, positive word of mouth, and increased sales. Positive CX influences their decisions. Periodic meetings of MS team to discuss the upcoming tech and current technical issues to give the seamless customer experience CX to our clients.

smartData Org-Wide, June 2021

Training Session on Artificial Intelligence (AI) integration into Human Resources (HR) Practices

Training and development is an integral part of smartData Enterprises. AI is changing the way business operations. Virtual training sessions conducted for our HR professionals to get an understanding of what the impact of Artificial Intelligence and machine learning is on HR & how to assess and incorporate the right tools into our digital HR strategy.

smartData Org-Wide, June 2021

MS Tech 13 Days Training Program

Learning new skills and expanding #smarTians knowledge plays a key part in driving personal and professional growth in a consistent way. #NewsmartData this year focusing more on emerging changes and technology up-gradation. As part of continuous employee engagement – MS Tech 13 days training program conducted to upskill the workforce.

smartData Org-Wide, May 2021

SG_NEXT GEN_smartCX Sessions

Higher customer satisfaction can be achieved by upskilling the workforce. To train the smarTians for giving seamless customer experience to our customers, 50 plus SG_NEXT GEN_smartCX sessions, online webinars on creating a digital customer experience, managing the “anywhere” workforce, using AI to predict the unpredictable, leveraging the power of automation attended by 150+ project managers and lead engineers.

smartData Org-Wide, May 2021

Virtual Basecamp Conclave 2021

The first-ever virtual Basecamp conclave of the leadership group in challenging times for strategic discussions to unleash future potential and appreciating the untiring hard work of leadership group happened at smartData. Discussion on the areas of growth and strengthening engineering, business dev. & processes in the key focus areas is a major takeaway for all from Basecamp Meet21.

smartData Mohali, April 2021

Support to Chandigarh Spinal Rehab

With the thought of enhancing the quality of life of individuals with spinal cord injury and brain injury; our support to Chandigarh Spinal Rehab is a step towards creating a strong business with the initiative of making a better world and changing their life with a positive return to resume their lives as independent and productive beings.

smartData Org-Wide, April 2021

Interactive Session on Know COVID to have No COVID

smarTians health is our prime focus in these challenging times. To clarify all doubts and come out of various dilemmas in the present situation of Coronavirus in India, an Open house interactive session conducted for #smarTians ” Know COVID to have No COVID along with Prasanchetas Foundation & Dr. Anushka, MBBS, Soochow University, China.

Recent Portfolio Projects

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Public Adjuster Web and Mobile App

Public Adjuster Web and Mobile App

It is a cross-platform application designed for public adjusters to expedite the claim process and deliver a better customer experience through a quick turnaround. The purpose of the application was to bring down the expenses for the firm due to paper-based record-keeping that led to data loss, inaccuracies, and low customer satisfaction.

There is an integrated self-service portal for customers to add & track claims remotely, upload & digitally sign the documents, communicate with a public adjuster in real-time through secure 1-1 or 1-many audio/video chats. Customers can also add multiple signers in the same claim submission document and share the document with each signer over email/message for their digital signature.



 

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DIY Property Buy Sell Platform

DIY Property Buy Sell Platform

A DIY system for Buyer-Sellers which allow them to interact with each other without any involvement of Real Estate Agent. All required tools has been provided by this system to achieve required goals by both buyers and sellers.

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Gift card website

Gift card website

A gift card website typically allows users to purchase and send gift cards to family, friends, or colleagues for special occasions such as birthdays, holidays, or weddings. These gift cards can be used to purchase products or services from various retailers, restaurants, or online stores.

The website may have a variety of gift card options to choose from, ranging in value and retailer. Users may also have the option to customize the gift card with a personal message or image. Once purchased, the gift card can be sent directly to the recipient via email or mail.

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Solar Marketplace for commercial and industrial properties

Solar Marketplace for commercial and industrial properties

It is a web and mobile platform developed to provide users with exclusive access to the best price for a commercial solar system. It has a solar site inspection (used to survey the location where the solar device needs to be installed) and a project management platform to reduce the cost of customer acquisition by helping the next generation of Independent solar agents. This promotes the process of transparency and fair pricing.

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eLearning platform

eLearning platform

 This portal provides online Tricks Training – that help students to learn tricks anytime anywhere. The portal allow instructors to post 'Tracks'. A track is a series of videos that give  instruction on a particular trick or discipline. A learner/student can join a track and work their way through all the lessons.

 

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SaaS based platform for Restaurants

SaaS based platform for Restaurants

The platform is a sophisticated Software-as-a-Service (SaaS) solution designed to facilitate seamless interactions between customers and restaurant owners. Its primary functionality enables customers to make advance table reservations at participating restaurants, contingent upon the establishment's availability. Moreover, customers can peruse the menus of nearby restaurants based on their geographical location.

The system incorporates multiple user interfaces to cater to distinct roles within the ecosystem:

Super Admin Interface: This interface is designed for overarching administrative control, overseeing the entire platform's operation and managing system-wide settings.

Restaurant Owner Interface: Restaurant owners are provided with a dedicated interface to manage their restaurant's information, availability, and menus. This ensures autonomy and control over the establishment's representation on the platform.

Customer App: Tailored for end-users, the customer app serves as the primary point of interaction for making reservations, exploring menus, and enjoying a seamless dining experience.

Restaurant App for Staff and Internal Processes: This interface is specifically crafted for restaurant staff to streamline internal processes, manage reservations, and coordinate with the customer app.

loyalty program and discount cards: the system implements a loyalty points program and gift card , rewarding customers with points that can be redeemed during subsequent visits to a particular restaurant, thereby fostering customer loyalty.

To enhance the dining experience, the platform offers flexible table booking options. Customers can initiate the order process by either scanning a QR code located at the table or by informing the waiter directly. This dual approach ensures convenience for customers and efficiency for restaurant staff.

In terms of payments, the platform supports both a consolidated single payment for the entire bill and a split payment mechanism, allowing customers to pay as they order. Additionally, the system implements a loyalty points program, rewarding customers with points that can be redeemed during subsequent visits to a particular restaurant, thereby fostering customer loyalty. This comprehensive feature set ensures a seamless and efficient dining experience for both customers and restaurant owners, enhancing overall satisfaction and engagement.

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