Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
To get better at anticipating the future needs of customers and to gain a competitive advantage in the market. Artificial Intelligence and Machine learning training sessions conducted for sDirects . The changing needs of the global customers and deep discussions on the current & upcoming demands of the global market were the main highlights of the training.
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Our commitment to a healthy & sustainable workforce is central to our business ethos CFG. smartData presented #smartDataTieChdCricketLeague in which 16 teams of software companies participated, A legacy to promote workplace fitness in collaboration with TiEChandigarhs. smartData cricket team has participated in the tournament and won the quarter final.
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Trekking and exploring bring in a new spark in one's life. It teaches one to slow down, breathe and take in more of your surroundings, among other life lessons. Keeping in line with our smarTian spirit of learning through adventures, a 2 km trek to Sitapur (UpperMaldevta) was initiated by the Dehradun branch in which a total of 8 smarTians actively participated.
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Wellness and fitness programs in the workplace help employees de-stress, increase their productivity,focus and reduce their stress levels. Zumba is a dancing form that is popular with employees as a stress reliever and a great workout routine. It assists employees in staying engaged in a regular workout regimen despite a hectic schedule leads to productive work output.
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Our business leaders know the benefits of effective working relationships & never miss a chance to interact more closely with the new entrants sDirects. CEO interaction session with our young buds to ensure that team morale remains high. These moments allow encouraging conversations which help to develop a better bond between the leader and the employee
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Twenty smarTians got the opportunity to participate in Chandigarh's largest startup funding and entrepreneurship event, which was called CANNABLE 4.0. At the event, they got the chance to learn from aspiring and experienced business owners . Our Chief Executive Officer, Mr. Ajay Tewari, spoke about the myths and exciting opportunities for new businesses as Chairman of Chd-Angels.
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Fit people can handle day-to-day physical & emotional obstacles better. Our commitment to a healthy & sustainable workforce is central to our business ethos CFG. To maintain a healthy work environment at smartData and in preventing workplace injuries such as using computers or participating in sports. Health wellness session held for smarTians for healthy back and neck.
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Festivals are always a source of joy and exuberance. Celebration is a culture at smartData and like every year, smarTians geared up themself to take part in “Diwali Mela”. With great enthusiasm and excitement, #smarTians dressed up in traditional attires have enjoyed fun games, exciting food stalls, chaat counters, sweet stalls. The vibrancy and energy were evidently visible at the Mohali head office.
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Our training programs give ample opportunities to sDirects to upgrade their skills, to meet the ever-changing IT industry needs. Various training programs designed to upgrade their knowledge. Session on Nuisance of Business Communication conducted for our young brigade to understand the dos and don'ts of face to face and virtual communications with our clients.
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An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
An AI-native takeoff and intelligent document processing platform for the commercial construction industry that automates material (glass, doors, window) takeoff and hardware extraction from architectural project documents. The solution processes floor plans, elevations, material schedules, specifications, and related drawings to identify, classify, and extract information with high accuracy.
It applies engineering rules to validate extracted data, highlights discrepancies, and enables estimators to review, verify, and export standardized Excel outputs.
The platform significantly reduces manual estimation effort, improves consistency, and accelerates bid preparation while maintaining full traceability back to the source drawings.
The objective of the proposed application is to create a platform for asset tracking in the trucking industry that operates under a subscription-based software-as-a-service (SaaS) model. It has a mobile app for drivers that helps with dispatching pick-up and delivery locations and calculating total miles driven over a period of time covering duration and trips and a web-based interface for carriers, brokers, and the company.
The platform is integrated with a third-party hardware device that tracks various data points such as vehicle location, door opening, temperature, and humidity in real-time. The data collected by this device is sent back to cloud-based services that can be accessed via cloud-based APIs or the SDK provided by the device manufacturer.
The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.
The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.
Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.
The AI Agents were designed to:
This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.
