Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
To create a brand experience, a branch visit is an effective way to streamline the business processes and enhance team collaboration. These visits develop smooth transparency in the work process and help employees engage with new methodologies to be implemented. BigCollaboration across all 3 branches.
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Client visits are essential for developing a strong network and providing crucial information about the business and its operations. Such visits bridge the communication gap, create the foundation for the next development phase and give a proper understanding of certain protocols and process better.
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Client appreciation for employees adds great value to their work and encourages them to achieve their future goals. smarTians always put their foot forward to deliver quality work with determination and hard work. Positive appreciation from their desired clients boosts their capabilities and enhances their inner abilities.
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Outbound training programs are a great initiative by the management to provide employees with a new environment that enables them to rediscover the spark of their minds. To keep every team member engaged with their day-to-day challenges, This is a great initiative to implement the ideas in a real-time scenario.
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Our motto is to train our sDirects in a variety of learning styles,not only professionally with indoor trainings but also personally with outdoor activities. Outdoor training plays a vital role to strengthen the skill of every sDirect and gain valuable insights to learn problem solving, decision making and enhancing communication.
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Christmas celebrations in the office foster new relationships and strengthen existing ones. This special day is ideal for recognizing and rewarding your employees and coworkers for their efforts over the previous year. This Christmas, all three branches of smartData were filled with excitement and joy. All smarTians thoroughly enjoyed the day, which included Cubicle decoration, Secret Santa, and dance.
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Training and development are major challenges for improving sDirect skills and preparing them to overcome the hurdles in the real world of IT. The outbound activity has a structured approach to bring out specific learning in a different way. It is an effective way to develop self-confidence, motivation and a positive attitude towards work.
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Visits from clients to smartData Enterprises are immersive experiences that include in-depth discussions about the projects. Our platform client visit Mohali headquarter to establish a plan for the project's future roadmap. Client interaction with the whole team was to get insights into the project development milestone and to make them understand the entire business system.
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smart CFG is our motto to help the community in different ways, and we always put our best foot forward to make society a better place for everyone to live. To contribute to the cause of social revolution, helping NGO Chandigarh Spinal Rehab that provides holistic rehabilitation services to spinal cord injured patients.
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The project aims to develop a service marketplace platform where skilled labor can be hired by clients for specific jobs or tasks. It focuses on creating a user-friendly interface for both clients and service providers, providing a wide range of features to facilitate seamless communication, job management, and booking processes. The solution includes mobile applications for Android and iOS, as well as a comprehensive admin panel to oversee all activities.
To design and implement an integrated, automated planning and forecasting platform that enhances forecast accuracy, eliminates manual and siloed processes, provides real-time visibility into key business metrics, and enables seamless collaboration across planning, sales, and supply chain teams—empowering the organization to respond pro-actively to market changes and make informed, data-driven decisions across short- and long-term planning cycles.
It is Campus Management Software, developed for an Australian client. It is flexible and scalable, making it suitable for organizations of all sizes to manage and automate their administrative and academic activities. This platform operates under a subscription-based software-as-a-service (SaaS) model, whereby institutions pay a monthly or annual fee for access to the system's features such as course scheduling, registration, fee collection, attendance tracking, grading, and data analytics.
Through this web-based platform, faculty, staff, and administrators can easily access information and perform tasks online, resulting in streamlined workflow processes, and enhanced data accuracy and analysis. The system enhances communication between students, faculty, staff, and administrators, providing a centralized platform for announcements, messaging, and updates.
A staffing agency required a web-based platform to streamline candidate profile generation with a professional, branded layout. The goal was to simplify the process of inputting candidate details, resume parsing, talent scoring, and PDF generation. This tool needed to ensure consistency, branding compliance, and efficiency in preparing candidate profiles for client distribution.
This system was designed to:
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
