Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Business travel remains a cornerstone of our customer centric approach, facilitating BigCollaboration, expanding opportunities, and nurturing lasting partnerships. Our CEO and business development representatives continue to embark on successful business trips to the US and beyond, exemplifying our unwavering dedication to delivering the best client services and assistance.
Kick off 2023 with new beginnings and a positive attitude. Employee mixer strengthens the company’s culture and encourages team building. It’s the time to recognize employees for their hard work and pump your team up for the year ahead. Such gatherings are a great way to appreciate the efforts of the team to cover up such a fruitful journey.
A platform client visit comes forward with a lot of opportunities for building networks among the parties. Give an initiative to team members to understand the client's business, imperatives and legal needs. They deliver a strong and unified message to have a clear understanding of the future goals and objectives of the customer meeting.
A new year is the best time for a new beginning and a fresh start. Our 3 office branches started this new year with the wishes of the almighty to let go negative thoughts and have an optimistic approach to life. A great start to achieving great heights and lots of achievements in the workforce.
To create a brand experience, a branch visit is an effective way to streamline the business processes and enhance team collaboration. These visits develop smooth transparency in the work process and help employees engage with new methodologies to be implemented. BigCollaboration across all 3 branches.
Client visits are essential for developing a strong network and providing crucial information about the business and its operations. Such visits bridge the communication gap, create the foundation for the next development phase and give a proper understanding of certain protocols and process better.
Client appreciation for employees adds great value to their work and encourages them to achieve their future goals. smarTians always put their foot forward to deliver quality work with determination and hard work. Positive appreciation from their desired clients boosts their capabilities and enhances their inner abilities.
Outbound training programs are a great initiative by the management to provide employees with a new environment that enables them to rediscover the spark of their minds. To keep every team member engaged with their day-to-day challenges, This is a great initiative to implement the ideas in a real-time scenario.
Our motto is to train our sDirects in a variety of learning styles,not only professionally with indoor trainings but also personally with outdoor activities. Outdoor training plays a vital role to strengthen the skill of every sDirect and gain valuable insights to learn problem solving, decision making and enhancing communication.
Prospective property buyers often face delays in identifying suitable suburbs and properties, limited visibility into where they stand in the buying journey, and fragmented coordination between buyer's agents, support teams, and external parties such as conveyancers and inspectors. The client required enhancements to streamline client onboarding, automate workflow tracking across the buying process, and improve real-time communication across all stakeholders.
smartData enhanced the existing Milk Chocolate Property platform by optimizing the client and agent-facing Own™ portal with automated notifications, improved Game Plan™ workflows, AI-assisted suburb and property matching, and upgraded UX for registration, recommendations, and milestone tracking from exchange through settlement. The solution introduces structured client preference reuse, simplified onboarding, intelligent agent assignment tracking, and AI-assisted decision support to help clients evaluate suburb and property recommendations.
As a result, the platform improves operational efficiency, reduces lead-to-purchase turnaround time, enhances client engagement through proactive communication, and establishes a scalable foundation for future AI-driven property personalization and automated transaction coordination.
FactoryOps is a comprehensive Computerized Maintenance Management System (CMMS) developed to simplify and automate maintenance operations for enterprise organizations. The platform provides a centralized solution for managing the complete maintenance lifecycle, including Service Requests, Work Orders, Preventive Maintenance, Asset Lifecycle Management, Inventory Control, Vendor Management, and Reporting. It enables organizations to improve asset reliability, reduce equipment downtime, and optimize maintenance costs through streamlined workflows and real-time operational visibility. Built on a scalable microservices architecture, FactoryOps supports multi-tenant SaaS deployment, IoT device integration, event-driven communication, and real-time notifications, making it suitable for large-scale industrial environments. The solution also offers role-based access control, KPI dashboards, audit trails, and workflow automation, allowing maintenance teams to collaborate efficiently while ensuring compliance and operational excellence. FactoryOps empowers organizations to make data-driven decisions and achieve higher productivity through intelligent maintenance management.
Objective of the Rental Automation Platform was to digitize and automate rent collection, lease management, and jurisdiction-based compliance workflows for landlords and tenants across multiple regions.
Traditional rental operations require manual tracking of payments, late notices, lease terms, and legal compliance — all of which vary by province/state and create operational risk and administrative overhead. The goal was to design a unified SaaS platform that embeds regulatory intelligence, automates rent workflows, and provides an audit-ready system for dispute or legal proceedings.
Platform is designed to:
Automate rent collection and payment reconciliation
Generate legally compliant notices based on jurisdiction rules
Track physical and digital delivery of notices for legal proof
Provide AI-driven compliance validation and rule automation
Enable secure tenant–landlord communication and audit trails
Deliver real-time dashboards for payments, leases, and compliance
Maintain immutable logs for dispute resolution and hearings
The solution transforms rental operations into a compliant, data-driven, and highly automated ecosystem for both landlords and tenants.
The project aims to create a SaaS-based platform for multiple construction companies, enhancing project management and collaboration. Key features will include project scheduling, task assignments, performance monitoring, and real-time status tracking with notifications. The platform will support quality control inspections, ensure payments are released only upon completion of specific construction stages, and provide a document management system. Additionally, it will feature a holiday rule engine, accounting management tools, and visual scheduling options like Gantt and calendar views. Ultimately, this platform will streamline operations and improve communication among construction stakeholders.
Health insurance companies and providers face multiple rejections and huge penalties due to incomplete documentation. To improve payor performance, the HEDIS analytics platform integrates consumer, clinical, provider and payer data to analytical data that healthcare stakeholders can readily use to improve the health of their patients and populations.
The platform is on HEDIS quality measure reporting rules driven by data extracted from more than 15 EMR systems. HEDIS analytical platform helps in remediating the gaps in data collection through pre auditing of data and to improve the efficiency of HEDIS reporting.
By providing the functionality of care gap identification, HEDIS analytic platform calculates the care gap for different payors and EHR system.