Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Branch visit provides opportunities for learning through exposure to diverse working methods. Such visits enable the team members to build strong connections and brainstorm in real-time. It is an effective way to experience a corporate atmosphere and have an exclusive conversation with leaders.
Happy Moments are the reason for bringing joy and adding light of hope in our life. We always love to share the precious and lovely moments of every employee to make them feel part of the organization. A great initiative to make their special moments feel even bigger and create fruitful memories.
A warm welcome and lots of good wishes on becoming part of our growing team of Dehradun. A good branch head is responsible for business growth and has strong communication skills to supervise employees with day-to-day operations. Also, ensure quality customer service and shape the work environment by achieving the productive goals of the organization.
To achieve visibility in branch operations and better decision-making, a Branch visit is key to demonstrate the values and enhance the functioning of the organization. It serves as a competitive advantage to support organizational goals and report best practices. These visits offer holistic visibility into the processes and improve the network.
The years roll on and it is incomplete without a fun activity. The event witnessed the overwhelming participation of dedicated employees of our Nagpur office. Such events help players to connect with their fitness and give equal chance to each enthusiastic player. A great initiative to showcase your skills With great energy and enthusiasm.
Business travel remains a cornerstone of our customer centric approach, facilitating BigCollaboration, expanding opportunities, and nurturing lasting partnerships. Our CEO and business development representatives continue to embark on successful business trips to the US and beyond, exemplifying our unwavering dedication to delivering the best client services and assistance.
Kick off 2023 with new beginnings and a positive attitude. Employee mixer strengthens the company’s culture and encourages team building. It’s the time to recognize employees for their hard work and pump your team up for the year ahead. Such gatherings are a great way to appreciate the efforts of the team to cover up such a fruitful journey.
A platform client visit comes forward with a lot of opportunities for building networks among the parties. Give an initiative to team members to understand the client's business, imperatives and legal needs. They deliver a strong and unified message to have a clear understanding of the future goals and objectives of the customer meeting.
A new year is the best time for a new beginning and a fresh start. Our 3 office branches started this new year with the wishes of the almighty to let go negative thoughts and have an optimistic approach to life. A great start to achieving great heights and lots of achievements in the workforce.
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
Care Connect is a 24/7 telecare alarm response service for elderly clients in Jersey, Channel Islands. Their existing system routed SOS alerts through a four-hop chain — pendant → SMS → relay → webhook with no monitoring at any stage. A device went offline undetected, leaving a client without emergency cover.
smartData built a purpose-built Operations Dashboard that connects EV12 pendants directly, surfaces SOS, device-offline, and low-battery alerts in real time, and embeds full client context address, medical conditions, emergency contacts on every alert.
The platform replaces Microsoft Power Apps as the client management tool, giving operations staff a single workspace for the entire monitoring workflow. Built on ASP.NET Core with Blazor, MQTT, and WebSocket infrastructure, the MVP delivers eleven functional modules across a 10-week timeline.
It is developed for a Japan-based single cleaning solutions provider company to automate and manage their day-to-day workflow and processes for a single cleaning solutions provider company. The solution aims to improve efficiency in managing staff, streamline reporting, and enhance communication between staff and superiors.
The system is web-based for company admins and staff and a mobile app for site workers that has the feature of offline sync when site staff works in the basement or out of network connectivity. It has role-based access features, allowing managerial staff to manage staff and schedules, and staff users have limited access to the web interface (To share a customized report with their superiors). It allows tracking the workload and activities of site workers for cleaning and maintaining multiple sites, along with a standard reporting format.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
An enterprise-level fintech & document-driven workflow automation platform. integrated document workflow solutions transform traditional roadblocks like accounts payable processing, document management, forms, and inventory/project management for industries including aged care, mining, retail, and manufacturing. It's an integrated platform allowing companies to plugin within other third-party platforms to handle & transmit data/info/processes etc in a secure & efficient manner.
To design and implement an integrated, automated planning and forecasting platform that enhances forecast accuracy, eliminates manual and siloed processes, provides real-time visibility into key business metrics, and enables seamless collaboration across planning, sales, and supply chain teams—empowering the organization to respond pro-actively to market changes and make informed, data-driven decisions across short- and long-term planning cycles.