Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Business travel remains a cornerstone of our customer centric approach, facilitating BigCollaboration, expanding opportunities, and nurturing lasting partnerships. Our CEO and business development representatives continue to embark on successful business trips to the US and beyond, exemplifying our unwavering dedication to delivering the best client services and assistance.
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Kick off 2023 with new beginnings and a positive attitude. Employee mixer strengthens the company’s culture and encourages team building. It’s the time to recognize employees for their hard work and pump your team up for the year ahead. Such gatherings are a great way to appreciate the efforts of the team to cover up such a fruitful journey.
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A platform client visit comes forward with a lot of opportunities for building networks among the parties. Give an initiative to team members to understand the client's business, imperatives and legal needs. They deliver a strong and unified message to have a clear understanding of the future goals and objectives of the customer meeting.
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A new year is the best time for a new beginning and a fresh start. Our 3 office branches started this new year with the wishes of the almighty to let go negative thoughts and have an optimistic approach to life. A great start to achieving great heights and lots of achievements in the workforce.
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To create a brand experience, a branch visit is an effective way to streamline the business processes and enhance team collaboration. These visits develop smooth transparency in the work process and help employees engage with new methodologies to be implemented. BigCollaboration across all 3 branches.
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Client visits are essential for developing a strong network and providing crucial information about the business and its operations. Such visits bridge the communication gap, create the foundation for the next development phase and give a proper understanding of certain protocols and process better.
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Client appreciation for employees adds great value to their work and encourages them to achieve their future goals. smarTians always put their foot forward to deliver quality work with determination and hard work. Positive appreciation from their desired clients boosts their capabilities and enhances their inner abilities.
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Outbound training programs are a great initiative by the management to provide employees with a new environment that enables them to rediscover the spark of their minds. To keep every team member engaged with their day-to-day challenges, This is a great initiative to implement the ideas in a real-time scenario.
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Our motto is to train our sDirects in a variety of learning styles,not only professionally with indoor trainings but also personally with outdoor activities. Outdoor training plays a vital role to strengthen the skill of every sDirect and gain valuable insights to learn problem solving, decision making and enhancing communication.
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The software is an online quoting and submission system. It works like amazon for insurance. It solves the problem of long waiting time for work completion in insurance industry and gets policy numbers out in few minutes. The product lines include contractor general liability, workers’ compensation, business owner’s policy & small business insurance, inland marine, builders risk, excess, commercial auto and contract bonds.
The platform is a managing general agent/ broker for commercial insurance. The software allows filling application online and sends application to underwriter to write policy and process submission after checking the consistency of information in application.
An enterprise-level fintech & document-driven workflow automation platform. integrated document workflow solutions transform traditional roadblocks like accounts payable processing, document management, forms, and inventory/project management for industries including aged care, mining, retail, and manufacturing. It's an integrated platform allowing companies to plugin within other third-party platforms to handle & transmit data/info/processes etc in a secure & efficient manner.
A SaaS-based platform that provides a complete ecosystem for real estate investors and wholesalers to automate their business operations. The platform comes with different tools like - lead generation and capture , project management, accounting, scope of work and a customised CRM. The website builder module for users helps user to create their own marketing website in just a few clicks with a variety of available themes. The marketing site further serve as a lead generation source that integrates with CRM module.
Objective of the Rental Automation Platform was to digitize and automate rent collection, lease management, and jurisdiction-based compliance workflows for landlords and tenants across multiple regions.
Traditional rental operations require manual tracking of payments, late notices, lease terms, and legal compliance — all of which vary by province/state and create operational risk and administrative overhead. The goal was to design a unified SaaS platform that embeds regulatory intelligence, automates rent workflows, and provides an audit-ready system for dispute or legal proceedings.
Platform is designed to:
The solution transforms rental operations into a compliant, data-driven, and highly automated ecosystem for both landlords and tenants.
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.
