Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
To create a brand experience, a branch visit is an effective way to streamline the business processes and enhance team collaboration. These visits develop smooth transparency in the work process and help employees engage with new methodologies to be implemented. BigCollaboration across all 3 branches.
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Client visits are essential for developing a strong network and providing crucial information about the business and its operations. Such visits bridge the communication gap, create the foundation for the next development phase and give a proper understanding of certain protocols and process better.
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Client appreciation for employees adds great value to their work and encourages them to achieve their future goals. smarTians always put their foot forward to deliver quality work with determination and hard work. Positive appreciation from their desired clients boosts their capabilities and enhances their inner abilities.
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Outbound training programs are a great initiative by the management to provide employees with a new environment that enables them to rediscover the spark of their minds. To keep every team member engaged with their day-to-day challenges, This is a great initiative to implement the ideas in a real-time scenario.
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Our motto is to train our sDirects in a variety of learning styles,not only professionally with indoor trainings but also personally with outdoor activities. Outdoor training plays a vital role to strengthen the skill of every sDirect and gain valuable insights to learn problem solving, decision making and enhancing communication.
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Christmas celebrations in the office foster new relationships and strengthen existing ones. This special day is ideal for recognizing and rewarding your employees and coworkers for their efforts over the previous year. This Christmas, all three branches of smartData were filled with excitement and joy. All smarTians thoroughly enjoyed the day, which included Cubicle decoration, Secret Santa, and dance.
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Training and development are major challenges for improving sDirect skills and preparing them to overcome the hurdles in the real world of IT. The outbound activity has a structured approach to bring out specific learning in a different way. It is an effective way to develop self-confidence, motivation and a positive attitude towards work.
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Visits from clients to smartData Enterprises are immersive experiences that include in-depth discussions about the projects. Our platform client visit Mohali headquarter to establish a plan for the project's future roadmap. Client interaction with the whole team was to get insights into the project development milestone and to make them understand the entire business system.
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smart CFG is our motto to help the community in different ways, and we always put our best foot forward to make society a better place for everyone to live. To contribute to the cause of social revolution, helping NGO Chandigarh Spinal Rehab that provides holistic rehabilitation services to spinal cord injured patients.
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Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
It is an AI-powered Workflow Automation Solution built to support and accelerate the operational and administrative workflows involved in the construction and architectural projects through smart document processing and data organization.
A cloud based ERP system for a door manufacturing company. It manages overall business operations starting from inventory management, quotations, sales and purchase orders, catalog management, invoicing, payment and warehouse management. BI Reporting is also part of this solution which are providing useful business insight and help in taking informed business decision.
Cloud-based, pharmacy inventory reporting and analytics solution, which gives independent owners a competitive advantage by reducing operating costs, increase profitability, and improving care. It provides real-time, detailed visibility into key inventory control and supply chain management. Tracks total on-hand quantities and implements demand-based inventory controls. The objective is to keep track and manage the forecasting of undersupply and oversupply of inventory. It enables pharmacies to manage sales, purchase inventory, stock, inter transfer, returns, shipment, wholesalers and orders.
It is an AI Doctor application that acts as an automated conversational agent, helping, and providing an instant answer to questions about patient symptoms. AI robots ask questions and allow the person to ask them questions. It also allows the patient to telecare and Allows Chatbot to pass to a real doctor. The platform is Multilingual- Spanish/English/Russian.
