Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
The Pitch Hitters team delivered a stunning performance, emerging as the champions of the SPL cricket tournament season 12 at smartData Nagpur. Their remarkable achievement not only showcased their sporting skills but also highlighted the importance of team spiritThis tournament fostered a healthy competitive spirit, promoted physical activity, and contributed to the overall well-being of our employees.
Baisakhi celebration at Mohali was an absolute blast, filled with joy and festivities. From donning traditional attire to dancing to vibrant bhangra beats, our smarTians had a great time. Taking a break from work, these moments of fun and camaraderie strengthen our team spirit and bring a refreshing energy to the workplace.
The importance of training is to empower our smarTians with the tools and knowledge needed to deliver exceptional customer experiences. On-floor training sessions focusing on the latest advancements in the Healthcare IT industry are conducted, enabling our team to stay updated and leverage knowledge effectively. This commitment to continuous learning enhances our expertise and ensures superior service delivery.
Inter-branch visits serve as a catalyst for improved communication, knowledge sharing, and expertise exchange. Recently, leaders from the Dehradun branch visited the Mohali branch to optimize workflows and share best practices and processes. This collaborative effort enhances efficiency, promotes cross-branch learning, and fosters a culture of continuous improvement, benefiting the organization as a whole.
Our smarTians' well-being is of utmost importance to us. To prioritize their health, we have invested in various initiatives. Recently, a dedicated physiotherapy session was conducted, focusing on improving back and neck mobility. This effort promotes a healthy lifestyle, supports our employees' physical well-being, and underscores our commitment to their overall health and happiness.
Client visits play a pivotal role in enhancing understanding, trust, collaboration, and project management efficiency. Recently, one of our esteemed Platform clients visited our headquarters to engage in meaningful discussions regarding changes and the future roadmap. This BigCollaboration fosters a stronger partnership, ensures client satisfaction, and enables us to deliver tailored solutions that meet their evolving needs.
We firmly believe in equal opportunities for all children to pursue their dreams. Our CSR initiatives focus on the Building Dreams Foundation at Dehradun, which aims to provide opportunities and support to underprivileged kids. Through our CSR donations , we strive to make a positive impact in their lives, ensuring a brighter future for these deserving children.
Recognizing the significance of employee fitness and wellness, organizing the annual SPL cricket tournament kick-started with an exciting auction adds an element of enthusiasm. This event fosters physical activity, teamwork, and friendly competition, promoting a healthy work environment. It cultivates camaraderie, boosts employee morale, and demonstrates the company's commitment to employee well-being.
smartData Dehradun's foundation day celebration is a joyous occasion that commemorates our journey and accomplishments. It brings together our dedicated team, clients, and stakeholders to celebrate milestones and express gratitude. The event showcases our commitment to excellence, teamwork, and innovation, reinforcing our vision for continued growth and success
AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.
The platform incorporates powerful innovations such as GIS-based staff matching, AI-generated voice-to-text shift notes, automated outcome reporting, remote patient monitoring, and structured chronic/end-of-life care workflows. With full FHIR compatibility, the platform supports secure, interoperable exchange of clinical and administrative data with external systems like GP software, electronic health records, and national repositories—enabling seamless integration with tools such as Cerner, My Health Record.
Built to meet Australia’s regulatory and quality standards, this platform empowers providers to deliver person-centered, scalable, and compliant aged care with modern digital efficiency.
We are developing a comprehensive, NDIS-compliant CRM platform for allied health service provider in Australia, focused on supporting children and young people with disabilities through therapies such as Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support.
The platform streamlines end-to-end operations including client onboarding, service agreement management, therapist workflows, session scheduling, case notes, and compliance-driven billing. It enables accurate NDIS service code mapping, automated invoicing aligned with different funding types (Self, Plan, and NDIA-managed), and real-time budget tracking to prevent over-claiming and reduce payment errors.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
HiveRobot is a SaaS-based platform revolutionizing the cleaning industry by providing automated, subscription-based cleaning solutions for offices, floors, and commercial spaces. Clients subscribe to the service and cleaning robots are assigned to handle routine cleaning tasks, ensuring consistent quality and reliable results every day.
The objective of this project is to develop an on-demand service marketplace platform that seamlessly connects service seekers with the most relevant service providers in real-time. The platform will cater to a wide range of needs, including fitness and wellness, errands, and other support services, ensuring a convenient and efficient solution for users looking for immediate assistance. Through this marketplace, both service providers and seekers will benefit from an intuitive, user-friendly interface that simplifies the process of finding and delivering services on-demand.
This project is based on OCR using python. The data from documents (hand written or scanned), images, excel, CSV is read and converted into structured data using NLP (natural language processing) and natural language tool kit (NLTK). Important data fields related to patient's visit to clinic or hospital are extracted and stored for further analytics.