Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
The excitement was electric in Mohali as the much-awaited #SPL Season 14 commenced with a spectacular start. The talent and skill showcased by the teams promise an unforgettable season of cricket. The opening ceremony in Mohali was made even more special by the presence of our esteemed Chief Guest, Mrs. Anjali Tewari, adding prestige and charm to the event
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Effective project management is essential for the success of any project, regardless of its size. To further enhance project management skills, sessions was organized at smartData, focused on various aspects, including risk assessment, communication strategies, and project planning. By leveraging knowledge in these areas, our teams are better equipped to navigate challenges, ensure seamless execution, and deliver successful outcomes.
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Inter-branch visits provide an excellent opportunity to foster connections, build bridges, and exchange valuable knowledge and expertise between departments. These visits facilitate the sharing of best practices, innovative ideas, and unique perspectives. By breaking down silos and promoting collaboration, organizations can harness the collective intelligence and experience of their teams, leading to enhanced problem-solving work environment.
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The Dehradun smarTians experienced an incredible day of growth and inspiration through a collaborative event organized with Prasanchetas Foundation. The event featured thought-provoking activities that encouraged them to explore new perspectives and deepen connections with one another. This event fostered personal and professional development, creating a positive and enriching experience for the participants.
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Inter-branch visits play a crucial role in fostering improved communication, knowledge sharing, and expertise exchange. Recently, leaders from Mohali visited our Nagpur branch to optimize workflows and share best practices and processes. This collaborative effort enhances efficiency, promotes cross-branch learning, and facilitates the implementation of proven strategies, benefiting both branches and contributing to the overall growth of the organization.
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The Pitch Hitters team delivered a stunning performance, emerging as the champions of the SPL cricket tournament season 12 at smartData Nagpur. Their remarkable achievement not only showcased their sporting skills but also highlighted the importance of team spiritThis tournament fostered a healthy competitive spirit, promoted physical activity, and contributed to the overall well-being of our employees.
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Baisakhi celebration at Mohali was an absolute blast, filled with joy and festivities. From donning traditional attire to dancing to vibrant bhangra beats, our smarTians had a great time. Taking a break from work, these moments of fun and camaraderie strengthen our team spirit and bring a refreshing energy to the workplace.
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The importance of training is to empower our smarTians with the tools and knowledge needed to deliver exceptional customer experiences. On-floor training sessions focusing on the latest advancements in the Healthcare IT industry are conducted, enabling our team to stay updated and leverage knowledge effectively. This commitment to continuous learning enhances our expertise and ensures superior service delivery.
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Inter-branch visits serve as a catalyst for improved communication, knowledge sharing, and expertise exchange. Recently, leaders from the Dehradun branch visited the Mohali branch to optimize workflows and share best practices and processes. This collaborative effort enhances efficiency, promotes cross-branch learning, and fosters a culture of continuous improvement, benefiting the organization as a whole.
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An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.
"Save Now, Buy Later" (SNBL) is a financial solution designed to help users build savings while earning rewards. The platform allows users to set up flexible savings plans through scheduled installments, lump-sum deposits, or round-up savings. In return, users receive cashback rewards, which are added to their savings and can be used toward future purchases.
For businesses, SNBL functions as a customer acquisition and retention tool. It integrates with existing sales channels to offer a predictable revenue stream and encourages brand loyalty. With plugins for WooCommerce and Zid, users can create branded wallets and deposit funds directly with participating merchants.
A web and mobile-based solution designed to modernize workshop and fleet operations, replacing a legacy desktop system. The platform streamlines fleet (trucks/trailers) management, inspections, inventory, job allocation, and reporting. Mobile apps for technicians and inspectors ensure field readiness, while integration with Verizon Connect (mileage tracking), odometer data, and XERO (accounting) supports real-time, accurate, and compliant operations.
The solution improves transparency in maintenance workflows, accountability in technician performance, and accuracy in financial reporting, while providing a scalable base for multi-workshop rollout.
This project is based on OCR using python. The data from documents (hand written or scanned), images, excel, CSV is read and converted into structured data using NLP (natural language processing) and natural language tool kit (NLTK). Important data fields related to patient's visit to clinic or hospital are extracted and stored for further analytics.
An enterprise-level fintech & document-driven workflow automation platform. integrated document workflow solutions transform traditional roadblocks like accounts payable processing, document management, forms, and inventory/project management for industries including aged care, mining, retail, and manufacturing. It's an integrated platform allowing companies to plugin within other third-party platforms to handle & transmit data/info/processes etc in a secure & efficient manner.
