Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Trekking is a holistic activity that offers physical, mental, and emotional benefits while fostering a deeper connection with nature. smarTians achieved success in conquering the challenging Jalsu Pass Trek, reaching 4100m. Their determination and teamwork under the guidance of our visionary CEO showcased the significance of employee fitness, fostering a healthier and more motivated workforce.
The exceptional performances and hard work of our Nagpur branch smarTian was recognized and rewarded with bonuses by the client themselves. This appreciation not only boosts their morale but also amplifies their inner abilities, driving them to further excel and contribute to their professional growth and the success of our organization.
We understand the importance of recognizing and celebrating the special moments in the lives of our #smarTians. These celebrations not only make them feel appreciated and valued but also foster a positive and inclusive work environment. We strengthen the bond within our organization and create a culture that values and supports our team members.
In the dynamic realm of healthcare, staying updated on the latest products and technologies is crucial. To ensure our smarTians remain ahead of the game, we have initiated a targeted training series. This initiative empowers our team with the knowledge to adapt, innovate, and leverage emerging trends, ultimately enhancing our ability to deliver exceptional healthcare solutions.
During the Dehradun branch visit, our VP operations and fellow smarTians paid tribute to our nation's heroes by embarking on a trek to the Khalanga WAR Memorial. This physically demanding but emotionally rewarding experience not only strengthened our team's bond but also served as a CFG initiative towards employee fitness.
smarTians attended HIMSS, a renowned healthcare technology conference in US. This invaluable opportunity allowed us to connect with industry experts, explore cutting-edge solutions, and contribute to the advancement of healthcare innovation. Our presence at HIMSS reinforces our dedication to transforming healthcare through technology.
smarTians participate in relevant business conferences hosted nationally and globally. Under the leadership of our CEO , #smarTians attended MWC, a prominent tech event. Their presence showcased our commitment to innovation, networking, and industry trends. By engaging with global leaders and exploring emerging technologies, we reinforce our position as a forward-thinking company, driving growth and staying ahead of the curve.
Happy employees are more likely to be productive and engaged in their work. To promote happiness and well-being among our team, we hosted a lively session on the World Day for SafetyAndHealthAtWork. This session aimed to empower our team members to take charge of their own happiness by making positive changes in their lives.
The players and managing committee of the SPL-12 cricket tournament poured their heart and soul into the game, making it a remarkable success. To celebrate their efforts, a vibrant party was organized at smartData Nagpur, providing the perfect conclusion to the tournament. It was a joyful occasion to appreciate the teams' dedication and camaraderie.
Marketing automation platform for multiple businesses (restaurants/dentist/ retail & hotels) to create marketing campaigns (email & text) and providing an option to track open rate and response rate to determine the success of the campaign. This also provides features for automating scheduled posts to different social media platforms like FB/ twitter etc. In addition to the same, this helps businesses to make automated referrals and reviews request and track progress accordingly.
A SaaS-based platform that provides a complete ecosystem for real estate investors and wholesalers to automate their business operations. The platform comes with different tools like - lead generation and capture , project management, accounting, scope of work and a customised CRM. The website builder module for users helps user to create their own marketing website in just a few clicks with a variety of available themes. The marketing site further serve as a lead generation source that integrates with CRM module.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
Legal professionals and general users often struggle to navigate complex legal language, fragmented legislation sources, and time-consuming legal research processes. The client required an AI-powered solution capable of simplifying legal discovery while improving accessibility and research speed.
smartData designed and developed INAC, an AI-enabled legal research platform that allows users to ask natural language legal questions and receive simplified, context-aware responses. The platform includes AI-driven legal search, intelligent filtering, legal summaries, chatbot-based interactions, subscription management, and an admin dashboard for content and platform management.
The solution improves legal information accessibility, reduces manual research effort, and enables users to understand Australian legislation more efficiently. The scalable architecture also supports future expansion into additional jurisdictions and advanced AI-driven legal assistance features.
AI Powered Outbound Call Agent Outbound Engagement Automation
An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.