Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
The Pitch Hitters team delivered a stunning performance, emerging as the champions of the SPL cricket tournament season 12 at smartData Nagpur. Their remarkable achievement not only showcased their sporting skills but also highlighted the importance of team spiritThis tournament fostered a healthy competitive spirit, promoted physical activity, and contributed to the overall well-being of our employees.
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Baisakhi celebration at Mohali was an absolute blast, filled with joy and festivities. From donning traditional attire to dancing to vibrant bhangra beats, our smarTians had a great time. Taking a break from work, these moments of fun and camaraderie strengthen our team spirit and bring a refreshing energy to the workplace.
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The importance of training is to empower our smarTians with the tools and knowledge needed to deliver exceptional customer experiences. On-floor training sessions focusing on the latest advancements in the Healthcare IT industry are conducted, enabling our team to stay updated and leverage knowledge effectively. This commitment to continuous learning enhances our expertise and ensures superior service delivery.
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Inter-branch visits serve as a catalyst for improved communication, knowledge sharing, and expertise exchange. Recently, leaders from the Dehradun branch visited the Mohali branch to optimize workflows and share best practices and processes. This collaborative effort enhances efficiency, promotes cross-branch learning, and fosters a culture of continuous improvement, benefiting the organization as a whole.
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Our smarTians' well-being is of utmost importance to us. To prioritize their health, we have invested in various initiatives. Recently, a dedicated physiotherapy session was conducted, focusing on improving back and neck mobility. This effort promotes a healthy lifestyle, supports our employees' physical well-being, and underscores our commitment to their overall health and happiness.
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Client visits play a pivotal role in enhancing understanding, trust, collaboration, and project management efficiency. Recently, one of our esteemed Platform clients visited our headquarters to engage in meaningful discussions regarding changes and the future roadmap. This BigCollaboration fosters a stronger partnership, ensures client satisfaction, and enables us to deliver tailored solutions that meet their evolving needs.
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We firmly believe in equal opportunities for all children to pursue their dreams. Our CSR initiatives focus on the Building Dreams Foundation at Dehradun, which aims to provide opportunities and support to underprivileged kids. Through our CSR donations , we strive to make a positive impact in their lives, ensuring a brighter future for these deserving children.
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Recognizing the significance of employee fitness and wellness, organizing the annual SPL cricket tournament kick-started with an exciting auction adds an element of enthusiasm. This event fosters physical activity, teamwork, and friendly competition, promoting a healthy work environment. It cultivates camaraderie, boosts employee morale, and demonstrates the company's commitment to employee well-being.
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smartData Dehradun's foundation day celebration is a joyous occasion that commemorates our journey and accomplishments. It brings together our dedicated team, clients, and stakeholders to celebrate milestones and express gratitude. The event showcases our commitment to excellence, teamwork, and innovation, reinforcing our vision for continued growth and success
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A cloud based ERP system for a door manufacturing company. It manages overall business operations starting from inventory management, quotations, sales and purchase orders, catalog management, invoicing, payment and warehouse management. BI Reporting is also part of this solution which are providing useful business insight and help in taking informed business decision.
Cloud-based, pharmacy inventory reporting and analytics solution, which gives independent owners a competitive advantage by reducing operating costs, increase profitability, and improving care. It provides real-time, detailed visibility into key inventory control and supply chain management. Tracks total on-hand quantities and implements demand-based inventory controls. The objective is to keep track and manage the forecasting of undersupply and oversupply of inventory. It enables pharmacies to manage sales, purchase inventory, stock, inter transfer, returns, shipment, wholesalers and orders.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
It is an AI Doctor application that acts as an automated conversational agent, helping, and providing an instant answer to questions about patient symptoms. AI robots ask questions and allow the person to ask them questions. It also allows the patient to telecare and Allows Chatbot to pass to a real doctor. The platform is Multilingual- Spanish/English/Russian.
Legal professionals and general users often struggle to navigate complex legal language, fragmented legislation sources, and time-consuming legal research processes. The client required an AI-powered solution capable of simplifying legal discovery while improving accessibility and research speed.
smartData designed and developed INAC, an AI-enabled legal research platform that allows users to ask natural language legal questions and receive simplified, context-aware responses. The platform includes AI-driven legal search, intelligent filtering, legal summaries, chatbot-based interactions, subscription management, and an admin dashboard for content and platform management.
The solution improves legal information accessibility, reduces manual research effort, and enables users to understand Australian legislation more efficiently. The scalable architecture also supports future expansion into additional jurisdictions and advanced AI-driven legal assistance features.
