Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Effective project management is essential for the success of any project, regardless of its size. To further enhance project management skills, sessions was organized at smartData, focused on various aspects, including risk assessment, communication strategies, and project planning. By leveraging knowledge in these areas, our teams are better equipped to navigate challenges, ensure seamless execution, and deliver successful outcomes.
Inter-branch visits provide an excellent opportunity to foster connections, build bridges, and exchange valuable knowledge and expertise between departments. These visits facilitate the sharing of best practices, innovative ideas, and unique perspectives. By breaking down silos and promoting collaboration, organizations can harness the collective intelligence and experience of their teams, leading to enhanced problem-solving work environment.
The Dehradun smarTians experienced an incredible day of growth and inspiration through a collaborative event organized with Prasanchetas Foundation. The event featured thought-provoking activities that encouraged them to explore new perspectives and deepen connections with one another. This event fostered personal and professional development, creating a positive and enriching experience for the participants.
Inter-branch visits play a crucial role in fostering improved communication, knowledge sharing, and expertise exchange. Recently, leaders from Mohali visited our Nagpur branch to optimize workflows and share best practices and processes. This collaborative effort enhances efficiency, promotes cross-branch learning, and facilitates the implementation of proven strategies, benefiting both branches and contributing to the overall growth of the organization.
The Pitch Hitters team delivered a stunning performance, emerging as the champions of the SPL cricket tournament season 12 at smartData Nagpur. Their remarkable achievement not only showcased their sporting skills but also highlighted the importance of team spiritThis tournament fostered a healthy competitive spirit, promoted physical activity, and contributed to the overall well-being of our employees.
Baisakhi celebration at Mohali was an absolute blast, filled with joy and festivities. From donning traditional attire to dancing to vibrant bhangra beats, our smarTians had a great time. Taking a break from work, these moments of fun and camaraderie strengthen our team spirit and bring a refreshing energy to the workplace.
The importance of training is to empower our smarTians with the tools and knowledge needed to deliver exceptional customer experiences. On-floor training sessions focusing on the latest advancements in the Healthcare IT industry are conducted, enabling our team to stay updated and leverage knowledge effectively. This commitment to continuous learning enhances our expertise and ensures superior service delivery.
Inter-branch visits serve as a catalyst for improved communication, knowledge sharing, and expertise exchange. Recently, leaders from the Dehradun branch visited the Mohali branch to optimize workflows and share best practices and processes. This collaborative effort enhances efficiency, promotes cross-branch learning, and fosters a culture of continuous improvement, benefiting the organization as a whole.
Our smarTians' well-being is of utmost importance to us. To prioritize their health, we have invested in various initiatives. Recently, a dedicated physiotherapy session was conducted, focusing on improving back and neck mobility. This effort promotes a healthy lifestyle, supports our employees' physical well-being, and underscores our commitment to their overall health and happiness.
Prospective property buyers often face delays in identifying suitable suburbs and properties, limited visibility into where they stand in the buying journey, and fragmented coordination between buyer's agents, support teams, and external parties such as conveyancers and inspectors. The client required enhancements to streamline client onboarding, automate workflow tracking across the buying process, and improve real-time communication across all stakeholders.
smartData enhanced the existing Milk Chocolate Property platform by optimizing the client and agent-facing Own™ portal with automated notifications, improved Game Plan™ workflows, AI-assisted suburb and property matching, and upgraded UX for registration, recommendations, and milestone tracking from exchange through settlement. The solution introduces structured client preference reuse, simplified onboarding, intelligent agent assignment tracking, and AI-assisted decision support to help clients evaluate suburb and property recommendations.
As a result, the platform improves operational efficiency, reduces lead-to-purchase turnaround time, enhances client engagement through proactive communication, and establishes a scalable foundation for future AI-driven property personalization and automated transaction coordination.
FactoryOps is a comprehensive Computerized Maintenance Management System (CMMS) developed to simplify and automate maintenance operations for enterprise organizations. The platform provides a centralized solution for managing the complete maintenance lifecycle, including Service Requests, Work Orders, Preventive Maintenance, Asset Lifecycle Management, Inventory Control, Vendor Management, and Reporting. It enables organizations to improve asset reliability, reduce equipment downtime, and optimize maintenance costs through streamlined workflows and real-time operational visibility. Built on a scalable microservices architecture, FactoryOps supports multi-tenant SaaS deployment, IoT device integration, event-driven communication, and real-time notifications, making it suitable for large-scale industrial environments. The solution also offers role-based access control, KPI dashboards, audit trails, and workflow automation, allowing maintenance teams to collaborate efficiently while ensuring compliance and operational excellence. FactoryOps empowers organizations to make data-driven decisions and achieve higher productivity through intelligent maintenance management.
Objective of the Rental Automation Platform was to digitize and automate rent collection, lease management, and jurisdiction-based compliance workflows for landlords and tenants across multiple regions.
Traditional rental operations require manual tracking of payments, late notices, lease terms, and legal compliance — all of which vary by province/state and create operational risk and administrative overhead. The goal was to design a unified SaaS platform that embeds regulatory intelligence, automates rent workflows, and provides an audit-ready system for dispute or legal proceedings.
Platform is designed to:
Automate rent collection and payment reconciliation
Generate legally compliant notices based on jurisdiction rules
Track physical and digital delivery of notices for legal proof
Provide AI-driven compliance validation and rule automation
Enable secure tenant–landlord communication and audit trails
Deliver real-time dashboards for payments, leases, and compliance
Maintain immutable logs for dispute resolution and hearings
The solution transforms rental operations into a compliant, data-driven, and highly automated ecosystem for both landlords and tenants.
The project aims to create a SaaS-based platform for multiple construction companies, enhancing project management and collaboration. Key features will include project scheduling, task assignments, performance monitoring, and real-time status tracking with notifications. The platform will support quality control inspections, ensure payments are released only upon completion of specific construction stages, and provide a document management system. Additionally, it will feature a holiday rule engine, accounting management tools, and visual scheduling options like Gantt and calendar views. Ultimately, this platform will streamline operations and improve communication among construction stakeholders.
Health insurance companies and providers face multiple rejections and huge penalties due to incomplete documentation. To improve payor performance, the HEDIS analytics platform integrates consumer, clinical, provider and payer data to analytical data that healthcare stakeholders can readily use to improve the health of their patients and populations.
The platform is on HEDIS quality measure reporting rules driven by data extracted from more than 15 EMR systems. HEDIS analytical platform helps in remediating the gaps in data collection through pre auditing of data and to improve the efficiency of HEDIS reporting.
By providing the functionality of care gap identification, HEDIS analytic platform calculates the care gap for different payors and EHR system.