Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
In a remarkable display of compassion and unity, smartData Mohali organized a blood donation camp. smarTians wholeheartedly stepped up, donating blood to save lives. The event's success highlighted the incredible spirit within our workplace community. We take pride in our smarTians, who are not just professionals but also real-life heroes.
The blood donation camp at smartData Dehradun saw smarTians coming together with remarkable enthusiasm. Their active participation made the event a resounding success, highlighting their selfless dedication to saving lives and giving back to the community. The power of compassion and unity shone brightly, leaving a lasting impact on all involved.
Trekking is a holistic activity that offers physical, mental, and emotional benefits while fostering a deeper connection with nature. smarTians achieved success in conquering the challenging Jalsu Pass Trek, reaching 4100m. Their determination and teamwork under the guidance of our visionary CEO showcased the significance of employee fitness, fostering a healthier and more motivated workforce.
The exceptional performances and hard work of our Nagpur branch smarTian was recognized and rewarded with bonuses by the client themselves. This appreciation not only boosts their morale but also amplifies their inner abilities, driving them to further excel and contribute to their professional growth and the success of our organization.
We understand the importance of recognizing and celebrating the special moments in the lives of our #smarTians. These celebrations not only make them feel appreciated and valued but also foster a positive and inclusive work environment. We strengthen the bond within our organization and create a culture that values and supports our team members.
In the dynamic realm of healthcare, staying updated on the latest products and technologies is crucial. To ensure our smarTians remain ahead of the game, we have initiated a targeted training series. This initiative empowers our team with the knowledge to adapt, innovate, and leverage emerging trends, ultimately enhancing our ability to deliver exceptional healthcare solutions.
During the Dehradun branch visit, our VP operations and fellow smarTians paid tribute to our nation's heroes by embarking on a trek to the Khalanga WAR Memorial. This physically demanding but emotionally rewarding experience not only strengthened our team's bond but also served as a CFG initiative towards employee fitness.
smarTians attended HIMSS, a renowned healthcare technology conference in US. This invaluable opportunity allowed us to connect with industry experts, explore cutting-edge solutions, and contribute to the advancement of healthcare innovation. Our presence at HIMSS reinforces our dedication to transforming healthcare through technology.
smarTians participate in relevant business conferences hosted nationally and globally. Under the leadership of our CEO , #smarTians attended MWC, a prominent tech event. Their presence showcased our commitment to innovation, networking, and industry trends. By engaging with global leaders and exploring emerging technologies, we reinforce our position as a forward-thinking company, driving growth and staying ahead of the curve.
The objective of the proposed application is to create a platform for asset tracking in the trucking industry that operates under a subscription-based software-as-a-service (SaaS) model. It has a mobile app for drivers that helps with dispatching pick-up and delivery locations and calculating total miles driven over a period of time covering duration and trips and a web-based interface for carriers, brokers, and the company.
The platform is integrated with a third-party hardware device that tracks various data points such as vehicle location, door opening, temperature, and humidity in real-time. The data collected by this device is sent back to cloud-based services that can be accessed via cloud-based APIs or the SDK provided by the device manufacturer.
Care Connect is a 24/7 telecare alarm response service for elderly clients in Jersey, Channel Islands. Their existing system routed SOS alerts through a four-hop chain — pendant → SMS → relay → webhook with no monitoring at any stage. A device went offline undetected, leaving a client without emergency cover.
smartData built a purpose-built Operations Dashboard that connects EV12 pendants directly, surfaces SOS, device-offline, and low-battery alerts in real time, and embeds full client context address, medical conditions, emergency contacts on every alert.
The platform replaces Microsoft Power Apps as the client management tool, giving operations staff a single workspace for the entire monitoring workflow. Built on ASP.NET Core with Blazor, MQTT, and WebSocket infrastructure, the MVP delivers eleven functional modules across a 10-week timeline.
Scalable Construction Supply ERP with AI Automation and Financial Integration
The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.
The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.
Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.
The AI Agents were designed to:
Instantly respond to customer queries related to order status, invoices, and delivery timelines
Reduce dependency on manual call handling
Provide 24/7 support without increasing headcount
Assist internal teams with quick data lookup and order insights
Improve response time and customer satisfaction
This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.
Marketing automation platform for multiple businesses (restaurants/dentist/ retail & hotels) to create marketing campaigns (email & text) and providing an option to track open rate and response rate to determine the success of the campaign. This also provides features for automating scheduled posts to different social media platforms like FB/ twitter etc. In addition to the same, this helps businesses to make automated referrals and reviews request and track progress accordingly.
To design and implement an integrated, automated planning and forecasting platform that enhances forecast accuracy, eliminates manual and siloed processes, provides real-time visibility into key business metrics, and enables seamless collaboration across planning, sales, and supply chain teams—empowering the organization to respond pro-actively to market changes and make informed, data-driven decisions across short- and long-term planning cycles.
FactoryOps is a comprehensive Computerized Maintenance Management System (CMMS) developed to simplify and automate maintenance operations for enterprise organizations. The platform provides a centralized solution for managing the complete maintenance lifecycle, including Service Requests, Work Orders, Preventive Maintenance, Asset Lifecycle Management, Inventory Control, and Reporting. It enables organizations to improve asset reliability, reduce equipment downtime, and optimize maintenance costs through streamlined workflows and real-time operational visibility. Built on a scalable microservices architecture, FactoryOps supports multi-tenant SaaS deployment, IoT device integration, event-driven communication, and real-time notifications, making it suitable for large-scale industrial environments. The solution also offers role-based access control, KPI dashboards, audit trails, and workflow automation, allowing maintenance teams to collaborate efficiently while ensuring compliance and operational excellence. FactoryOps empowers organizations to make data-driven decisions and achieve higher productivity through intelligent maintenance management.