Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
The On Floor Training Sessions held in Mohali proved invaluable for our team's growth and development. These interactive sessions enhanced skills, fostered collaboration, and boosted productivity to deliver exceptional customer service.. Witnessing the positive impact firsthand, we're committed to nurturing a culture of continuous learning, empowering our employees to thrive.
In a remarkable display of compassion and unity, smartData Mohali organized a blood donation camp. smarTians wholeheartedly stepped up, donating blood to save lives. The event's success highlighted the incredible spirit within our workplace community. We take pride in our smarTians, who are not just professionals but also real-life heroes.
The blood donation camp at smartData Dehradun saw smarTians coming together with remarkable enthusiasm. Their active participation made the event a resounding success, highlighting their selfless dedication to saving lives and giving back to the community. The power of compassion and unity shone brightly, leaving a lasting impact on all involved.
Trekking is a holistic activity that offers physical, mental, and emotional benefits while fostering a deeper connection with nature. smarTians achieved success in conquering the challenging Jalsu Pass Trek, reaching 4100m. Their determination and teamwork under the guidance of our visionary CEO showcased the significance of employee fitness, fostering a healthier and more motivated workforce.
The exceptional performances and hard work of our Nagpur branch smarTian was recognized and rewarded with bonuses by the client themselves. This appreciation not only boosts their morale but also amplifies their inner abilities, driving them to further excel and contribute to their professional growth and the success of our organization.
We understand the importance of recognizing and celebrating the special moments in the lives of our #smarTians. These celebrations not only make them feel appreciated and valued but also foster a positive and inclusive work environment. We strengthen the bond within our organization and create a culture that values and supports our team members.
In the dynamic realm of healthcare, staying updated on the latest products and technologies is crucial. To ensure our smarTians remain ahead of the game, we have initiated a targeted training series. This initiative empowers our team with the knowledge to adapt, innovate, and leverage emerging trends, ultimately enhancing our ability to deliver exceptional healthcare solutions.
During the Dehradun branch visit, our VP operations and fellow smarTians paid tribute to our nation's heroes by embarking on a trek to the Khalanga WAR Memorial. This physically demanding but emotionally rewarding experience not only strengthened our team's bond but also served as a CFG initiative towards employee fitness.
smarTians attended HIMSS, a renowned healthcare technology conference in US. This invaluable opportunity allowed us to connect with industry experts, explore cutting-edge solutions, and contribute to the advancement of healthcare innovation. Our presence at HIMSS reinforces our dedication to transforming healthcare through technology.
Care Connect is a 24/7 telecare alarm response service for elderly clients in Jersey, Channel Islands. Their existing system routed SOS alerts through a four-hop chain — pendant → SMS → relay → webhook with no monitoring at any stage. A device went offline undetected, leaving a client without emergency cover.
smartData built a purpose-built Operations Dashboard that connects EV12 pendants directly, surfaces SOS, device-offline, and low-battery alerts in real time, and embeds full client context address, medical conditions, emergency contacts on every alert.
The platform replaces Microsoft Power Apps as the client management tool, giving operations staff a single workspace for the entire monitoring workflow. Built on ASP.NET Core with Blazor, MQTT, and WebSocket infrastructure, the MVP delivers eleven functional modules across a 10-week timeline.
AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.
The platform incorporates powerful innovations such as GIS-based staff matching, AI-generated voice-to-text shift notes, automated outcome reporting, remote patient monitoring, and structured chronic/end-of-life care workflows. With full FHIR compatibility, the platform supports secure, interoperable exchange of clinical and administrative data with external systems like GP software, electronic health records, and national repositories—enabling seamless integration with tools such as Cerner, My Health Record.
Built to meet Australia’s regulatory and quality standards, this platform empowers providers to deliver person-centered, scalable, and compliant aged care with modern digital efficiency.
An AI-native takeoff and intelligent document processing platform for the commercial construction industry that automates material (glass, doors, window) takeoff and hardware extraction from architectural project documents. The solution processes floor plans, elevations, material schedules, specifications, and related drawings to identify, classify, and extract information with high accuracy.
It applies engineering rules to validate extracted data, highlights discrepancies, and enables estimators to review, verify, and export standardized Excel outputs.
The platform significantly reduces manual estimation effort, improves consistency, and accelerates bid preparation while maintaining full traceability back to the source drawings.
An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.