Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
In a remarkable display of compassion and unity, smartData Mohali organized a blood donation camp. smarTians wholeheartedly stepped up, donating blood to save lives. The event's success highlighted the incredible spirit within our workplace community. We take pride in our smarTians, who are not just professionals but also real-life heroes.
The blood donation camp at smartData Dehradun saw smarTians coming together with remarkable enthusiasm. Their active participation made the event a resounding success, highlighting their selfless dedication to saving lives and giving back to the community. The power of compassion and unity shone brightly, leaving a lasting impact on all involved.
Trekking is a holistic activity that offers physical, mental, and emotional benefits while fostering a deeper connection with nature. smarTians achieved success in conquering the challenging Jalsu Pass Trek, reaching 4100m. Their determination and teamwork under the guidance of our visionary CEO showcased the significance of employee fitness, fostering a healthier and more motivated workforce.
The exceptional performances and hard work of our Nagpur branch smarTian was recognized and rewarded with bonuses by the client themselves. This appreciation not only boosts their morale but also amplifies their inner abilities, driving them to further excel and contribute to their professional growth and the success of our organization.
We understand the importance of recognizing and celebrating the special moments in the lives of our #smarTians. These celebrations not only make them feel appreciated and valued but also foster a positive and inclusive work environment. We strengthen the bond within our organization and create a culture that values and supports our team members.
In the dynamic realm of healthcare, staying updated on the latest products and technologies is crucial. To ensure our smarTians remain ahead of the game, we have initiated a targeted training series. This initiative empowers our team with the knowledge to adapt, innovate, and leverage emerging trends, ultimately enhancing our ability to deliver exceptional healthcare solutions.
During the Dehradun branch visit, our VP operations and fellow smarTians paid tribute to our nation's heroes by embarking on a trek to the Khalanga WAR Memorial. This physically demanding but emotionally rewarding experience not only strengthened our team's bond but also served as a CFG initiative towards employee fitness.
smarTians attended HIMSS, a renowned healthcare technology conference in US. This invaluable opportunity allowed us to connect with industry experts, explore cutting-edge solutions, and contribute to the advancement of healthcare innovation. Our presence at HIMSS reinforces our dedication to transforming healthcare through technology.
smarTians participate in relevant business conferences hosted nationally and globally. Under the leadership of our CEO , #smarTians attended MWC, a prominent tech event. Their presence showcased our commitment to innovation, networking, and industry trends. By engaging with global leaders and exploring emerging technologies, we reinforce our position as a forward-thinking company, driving growth and staying ahead of the curve.
Cloud-based, pharmacy inventory reporting and analytics solution, which gives independent owners a competitive advantage by reducing operating costs, increase profitability, and improving care. It provides real-time, detailed visibility into key inventory control and supply chain management. Tracks total on-hand quantities and implements demand-based inventory controls. The objective is to keep track and manage the forecasting of undersupply and oversupply of inventory. It enables pharmacies to manage sales, purchase inventory, stock, inter transfer, returns, shipment, wholesalers and orders.
To design and implement an integrated, automated planning and forecasting platform that enhances forecast accuracy, eliminates manual and siloed processes, provides real-time visibility into key business metrics, and enables seamless collaboration across planning, sales, and supply chain teams—empowering the organization to respond pro-actively to market changes and make informed, data-driven decisions across short- and long-term planning cycles.
Scalable Construction Supply ERP with AI Automation and Financial Integration
The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.
The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.
Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.
The AI Agents were designed to:
Instantly respond to customer queries related to order status, invoices, and delivery timelines
Reduce dependency on manual call handling
Provide 24/7 support without increasing headcount
Assist internal teams with quick data lookup and order insights
Improve response time and customer satisfaction
This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.
A cloud based ERP system for a door manufacturing company. It manages overall business operations starting from inventory management, quotations, sales and purchase orders, catalog management, invoicing, payment and warehouse management. BI Reporting is also part of this solution which are providing useful business insight and help in taking informed business decision.
An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.