Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Happy employees are more likely to be productive and engaged in their work. To promote happiness and well-being among our team, we hosted a lively session on the World Day for SafetyAndHealthAtWork. This session aimed to empower our team members to take charge of their own happiness by making positive changes in their lives.
The players and managing committee of the SPL-12 cricket tournament poured their heart and soul into the game, making it a remarkable success. To celebrate their efforts, a vibrant party was organized at smartData Nagpur, providing the perfect conclusion to the tournament. It was a joyful occasion to appreciate the teams' dedication and camaraderie.
As a tech organization, we acknowledge the significant amount of time our team spends sitting at desks, which can potentially lead to health issues due to poor posture. To address this concern, we hosted a dedicated session on posture correction, aiming to promote good posture and help our team stay healthy and pain-free.
Branch visit serve as a powerful tool for building bridges between departments and creating a cohesive work environment. Additionally, these visits provide valuable opportunities to exchange knowledge, share expertise, and leverage the collective intelligence of different branches. By facilitating effective communication and collaboration, inter-branch visits contribute to the overall success and growth of the organization.
The excitement was electric in Mohali as the much-awaited #SPL Season 14 commenced with a spectacular start. The talent and skill showcased by the teams promise an unforgettable season of cricket. The opening ceremony in Mohali was made even more special by the presence of our esteemed Chief Guest, Mrs. Anjali Tewari, adding prestige and charm to the event
Effective project management is essential for the success of any project, regardless of its size. To further enhance project management skills, sessions was organized at smartData, focused on various aspects, including risk assessment, communication strategies, and project planning. By leveraging knowledge in these areas, our teams are better equipped to navigate challenges, ensure seamless execution, and deliver successful outcomes.
Inter-branch visits provide an excellent opportunity to foster connections, build bridges, and exchange valuable knowledge and expertise between departments. These visits facilitate the sharing of best practices, innovative ideas, and unique perspectives. By breaking down silos and promoting collaboration, organizations can harness the collective intelligence and experience of their teams, leading to enhanced problem-solving work environment.
The Dehradun smarTians experienced an incredible day of growth and inspiration through a collaborative event organized with Prasanchetas Foundation. The event featured thought-provoking activities that encouraged them to explore new perspectives and deepen connections with one another. This event fostered personal and professional development, creating a positive and enriching experience for the participants.
Inter-branch visits play a crucial role in fostering improved communication, knowledge sharing, and expertise exchange. Recently, leaders from Mohali visited our Nagpur branch to optimize workflows and share best practices and processes. This collaborative effort enhances efficiency, promotes cross-branch learning, and facilitates the implementation of proven strategies, benefiting both branches and contributing to the overall growth of the organization.
It is an AI Doctor application that acts as an automated conversational agent, helping, and providing an instant answer to questions about patient symptoms. AI robots ask questions and allow the person to ask them questions. It also allows the patient to telecare and Allows Chatbot to pass to a real doctor. The platform is Multilingual- Spanish/English/Russian.
The AI bot is designed to demystify the world of prescription assistance, offering a clear path towards managing patients medication needs affordably and efficiently. With the patient virtual assistant patient gain not just a tool, but a companion committed to helping you navigate the challenges of prescription assistance with ease and confidence.?
The goal is to enhance their ability to quickly read and interpret eligibility criteria from prescription assistance forms, answer frequently asked question which is dynamically managed by the staff.
Legal professionals and general users often struggle to navigate complex legal language, fragmented legislation sources, and time-consuming legal research processes. The client required an AI-powered solution capable of simplifying legal discovery while improving accessibility and research speed.
smartData designed and developed INAC, an AI-enabled legal research platform that allows users to ask natural language legal questions and receive simplified, context-aware responses. The platform includes AI-driven legal search, intelligent filtering, legal summaries, chatbot-based interactions, subscription management, and an admin dashboard for content and platform management.
The solution improves legal information accessibility, reduces manual research effort, and enables users to understand Australian legislation more efficiently. The scalable architecture also supports future expansion into additional jurisdictions and advanced AI-driven legal assistance features.
The software is an online quoting and submission system. It works like amazon for insurance. It solves the problem of long waiting time for work completion in insurance industry and gets policy numbers out in few minutes. The product lines include contractor general liability, workers’ compensation, business owner’s policy & small business insurance, inland marine, builders risk, excess, commercial auto and contract bonds.
The platform is a managing general agent/ broker for commercial insurance. The software allows filling application online and sends application to underwriter to write policy and process submission after checking the consistency of information in application.
Prospective property buyers often face delays in identifying suitable suburbs and properties, limited visibility into where they stand in the buying journey, and fragmented coordination between buyer's agents, support teams, and external parties such as conveyancers and inspectors. The client required enhancements to streamline client onboarding, automate workflow tracking across the buying process, and improve real-time communication across all stakeholders.
smartData enhanced the existing Milk Chocolate Property platform by optimizing the client and agent-facing Own™ portal with automated notifications, improved Game Plan™ workflows, AI-assisted suburb and property matching, and upgraded UX for registration, recommendations, and milestone tracking from exchange through settlement. The solution introduces structured client preference reuse, simplified onboarding, intelligent agent assignment tracking, and AI-assisted decision support to help clients evaluate suburb and property recommendations.
As a result, the platform improves operational efficiency, reduces lead-to-purchase turnaround time, enhances client engagement through proactive communication, and establishes a scalable foundation for future AI-driven property personalization and automated transaction coordination.
An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics.