Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
sDirects of Dehradun celebrated Teachers' Day with immense gratitude for their mentors. These dedicated educators have been the driving force behind their journey to success. Heartfelt appreciation was expressed to mentors who have gone above and beyond, shaping the futures of sDirects. It's a testament to the power of education and mentorship.
Amid an ambiance of shared wisdom and innovation, the Chairman's Barrier-Busting Mixer brought smarTians together for a feast of insights. The event transcended the traditional and encouraged minds to flourish. It was a convergence of brilliance, a symposium of ideas. As conversations flowed, the exchange of knowledge nourished our collective intellect.
The Chairman's visit is a pivotal event, symbolizing unity and direction. It unites employees, ignites inspiration, and underscores the importance of leadership. It's a time for insights, strategies, and renewed commitment, emphasizing our shared goals and the path to a prosperous future. The Chairman's visit is a beacon of guidance and motivation.
sDirects gratitude party celebrated the culmination of rigorous training and the promotion to software associates. The event symbolized the journey from learners to leaders, highlighting dedication and growth. Amid the backdrop of jubilant music and the exchange of stories, mentors and management received well-deserved recognition for their instrumental role in fostering talent..
Session on post-pandemic healthcare trends empowered smaTians to stay updated with the latest developments in the industry. It equips them to meet the evolving IT needs of healthcare, ensuring that they can effectively leverage virtual care platforms and data-driven insights, ultimately contributing to the sector's growth and enhanced patient experiences.
Feasting on Wisdom: Trainees' Barrier-Busting CEO Lunch encapsulates the enriching experience where trainees indulged in not only a delicious meal but also a unique opportunity to break down barriers between themselves and the CEO. During this event, trainees engaged in insightful conversations and exchanged ideas with the CEO, transcending traditional hierarchical boundaries.
Padamasadhana, our CFG Initiative, embraces employee wellbeing holistically. Through mindfulness sessions, fitness activities, and mental health support, it cultivates a harmonious work-life balance. This program fosters resilience, reduces stress, and enhances productivity. Padamasadhana embodies our commitment to nurturing not only professional growth but also the overall health and happiness of our workforce.
smartData's 2022 Gratitude Party celebrated a dual triumph - the completion of rigorous training and the elevation to software associates. An evening of camaraderie, it honored the journey from learning to leading, highlighting dedication and growth. Amidst jubilant music and shared stories, mentors and management were lauded for their role in nurturing talent.
On Independence Day, smarTians took strides towards fostering employee wellness through an invigorating walkathon. As a display of unity and commitment to well-being, the walkathon encapsulated the spirit of the occasion. This CFG initiative underscores our dedication to promoting a healthier workforce and echoes the values of unity and wellness that Independence Day represents
A cloud based ERP system for a door manufacturing company. It manages overall business operations starting from inventory management, quotations, sales and purchase orders, catalog management, invoicing, payment and warehouse management. BI Reporting is also part of this solution which are providing useful business insight and help in taking informed business decision.
Scalable Construction Supply ERP with AI Automation and Financial Integration
The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.
The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.
Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.
The AI Agents were designed to:
Instantly respond to customer queries related to order status, invoices, and delivery timelines
Reduce dependency on manual call handling
Provide 24/7 support without increasing headcount
Assist internal teams with quick data lookup and order insights
Improve response time and customer satisfaction
This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.
An enterprise-level fintech & document-driven workflow automation platform. integrated document workflow solutions transform traditional roadblocks like accounts payable processing, document management, forms, and inventory/project management for industries including aged care, mining, retail, and manufacturing. It's an integrated platform allowing companies to plugin within other third-party platforms to handle & transmit data/info/processes etc in a secure & efficient manner.
A web and mobile-based solution designed to modernize workshop and fleet operations, replacing a legacy desktop system. The platform streamlines fleet (trucks/trailers) management, inspections, inventory, job allocation, and reporting. Mobile apps for technicians and inspectors ensure field readiness, while integration with Verizon Connect (mileage tracking), odometer data, and XERO (accounting) supports real-time, accurate, and compliant operations.
The solution improves transparency in maintenance workflows, accountability in technician performance, and accuracy in financial reporting, while providing a scalable base for multi-workshop rollout.
Health insurance companies and providers face multiple rejections and huge penalties due to incomplete documentation. To improve payor performance, the HEDIS analytics platform integrates consumer, clinical, provider and payer data to analytical data that healthcare stakeholders can readily use to improve the health of their patients and populations.
The platform is on HEDIS quality measure reporting rules driven by data extracted from more than 15 EMR systems. HEDIS analytical platform helps in remediating the gaps in data collection through pre auditing of data and to improve the efficiency of HEDIS reporting.
By providing the functionality of care gap identification, HEDIS analytic platform calculates the care gap for different payors and EHR system.
An AI-powered outbound engagement platform that automates voice calls, follow-ups, and data syncing for recruitment agencies, service providers, and customer support teams. It integrates seamlessly with CRMs, calendars, and telephony systems to handle high-volume call campaigns using intelligent voice agents. The system uses natural voice synthesis, sentiment detection, and real-time syncing to streamline outreach, reduce manual workload, and increase engagement.