Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Positive connections with leaders have a profound impact on organizational culture, fostering collaboration and growth. At smartDataIncLtd, our smarTians actively cultivate these connections, creating a ripple effect that inspires a shared commitment to excellence. By nurturing a culture of leadership and Big Collaboration, we empower our team to achieve collective success.
The adoption of the Khalanga War Memorial as part of our CSR initiatives and the successful cleanliness drive organized by our dedicated smarTians reflect our unwavering commitment to social responsibility. These efforts demonstrate our dedication to creating a better tomorrow for our community, preserving historical landmarks, and promoting a cleaner and greener environment
Inter-branch visits offer numerous benefits beyond building connections between departments. They provide an excellent opportunity for employees to share knowledge and expertise, learn about different processes, and gain a broader understanding of the organization’s operations as a whole. By exchanging ideas and best practices across departments, teams can identify new approaches and solutions to common challenges,
Fresh from an incredible journey at #HIMSS23, our team returns with a wealth of knowledge and exciting souvenirs. This experience fuels our passion to develop cutting-edge software solutions for the healthcare industry. Armed with the latest insights and innovations, we are poised to make a significant impact and drive positive change in healthcare through technology.
The On Floor Training Sessions held in Mohali proved invaluable for our team’s growth and development. These interactive sessions enhanced skills, fostered collaboration, and boosted productivity to deliver exceptional customer service.. Witnessing the positive impact firsthand, we’re committed to nurturing a culture of continuous learning, empowering our employees to thrive.
In a remarkable display of compassion and unity, smartData Mohali organized a blood donation camp. smarTians wholeheartedly stepped up, donating blood to save lives. The event’s success highlighted the incredible spirit within our workplace community. We take pride in our smarTians, who are not just professionals but also real-life heroes.
The blood donation camp at smartData Dehradun saw smarTians coming together with remarkable enthusiasm. Their active participation made the event a resounding success, highlighting their selfless dedication to saving lives and giving back to the community. The power of compassion and unity shone brightly, leaving a lasting impact on all involved.
Trekking is a holistic activity that offers physical, mental, and emotional benefits while fostering a deeper connection with nature. smarTians achieved success in conquering the challenging Jalsu Pass Trek, reaching 4100m. Their determination and teamwork under the guidance of our visionary CEO showcased the significance of employee fitness, fostering a healthier and more motivated workforce.
The exceptional performances and hard work of our Nagpur branch smarTian was recognized and rewarded with bonuses by the client themselves. This appreciation not only boosts their morale but also amplifies their inner abilities, driving them to further excel and contribute to their professional growth and the success of our organization.
An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics.
CarSwap.me is a dynamic and interactive automotive marketplace designed to connect car owners looking to swap, sell, or trade vehicles with potential buyers or traders. The platform enhances the vehicle exchange process by providing seamless search and filtering options, detailed vehicle profiles, and direct communication between users.
Users can browse listed vehicles based on location, specifications, and owner preferences. Sellers can create profiles, upload vehicle details, and negotiate deals, while buyers can inquire, review vehicle history, and finalize transactions securely.
A healthcare and diagnostics platform that enables women to access at-home diagnostic kits, lab processing, and teleconsultations with doctors. The platform provides a complete ecosystem covering kit distribution, lab workflows, doctor consultations, payments, and customer engagement
The solution is designed with multi-country support, role-based dashboards (Admin, Doctor, Lab, Customer), referral/commission modules, and financial tracking.
