Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
Team get-together at smartData Nagpur showcased our team's remarkable qualities of resilience, creativity, and unwavering dedication to our common objectives. Beyond the confines of our cubicles, we celebrated our ability to build bridges, both personally and professionally. These #PauseForFun moments, bring us together in a spirit of unity and camaraderie that transcends the workplace.
Face–to–face conversations with clients give the opportunity to better understand their vision and requirement. By collaborating with the clients globally, we get connected to their agenda to create valuable bonds & trust with customers for long-term benefits. Onsite visits enable us to interact with the customers as the mutual connection of clients matters a lot in business.
Supporting Vijaya Pariwar Ashram in Nagpur, our recent CSR efforts encompass grocery donations and solar maintenance. These initiatives aim to create a positive impact, emphasizing our commitment to community welfare. Under our CFG initiatives, we strive to brighten lives and build a better future for all to make a meaningful difference.
A break from the routine for some fun is essential for a happy and productive work environment. Our smarTians participated in the PauseForFun moments, the perfect balance between work and play. Also fostering collaboration, boosting morale, and infusing positivity. Fun at work momemts celebrating the joy of work and the power of fun.
Business visit to the United States, symbolizing a significant stride in expanding global market presence. An opportunity to establish and cultivate key client relationships, delve into market insights, and explore collaboration prospects. The trip underscores the organization's commitment to offering innovative solutions while solidifying its footprint in the dynamic U.S. business landscape.
Oz visit served as a strategic bridge for forging new partnerships, exploring market potential, and strengthening existing connections. The CEO's presence symbolized a dedication to delivering cutting-edge solutions and fostering global growth opportunities in the dynamic Australian business landscape, marking a significant chapter in the organization's .dedication to delivering the best IT consulting services.
smartData's commitment to nurturing emerging talent shines through its partnerships with universities and colleges across India. The sDirect program, an annual endeavor, welcomes both graduates and postgraduates as industry interns. This initiative not only offers invaluable real-world experience but also exposes young minds to the latest technologies. Campus Hiring drive at Mohali and Nagpur.
Janamashtami, a celebration of Lord Krishna's birth, comes alive at smartData Dehradun as employees unite in joyous festivities. amidst work and innovation, our team took a break to revel in cultural richness. Colorful decorations and the sweet aroma of prasad not only honored our culture but also strengthens the bonds between colleagues.
In a dynamic session attended by smarTians, the transformative potential of Artificial Intelligence (AI) and Machine Learning (ML) in healthcare was explored. The spotlight was on how these cutting-edge technologies unlock the wealth of data hidden within Social Determinants of Health (SDOH). From personalized care to early interventions and health equity in healthcare landscape.
AI-powered digital care management platform built to streamline the delivery of aged and disability support services across Australia. Designed for organizations operating under NDIS, My Aged Care, DVA, insurance, Medicare, and private care models, the system automates the full continuum of care—from referral intake and assessments to care planning, staff coordination, service delivery, incident tracking, billing, and audit-ready compliance.
The platform incorporates powerful innovations such as GIS-based staff matching, AI-generated voice-to-text shift notes, automated outcome reporting, remote patient monitoring, and structured chronic/end-of-life care workflows. With full FHIR compatibility, the platform supports secure, interoperable exchange of clinical and administrative data with external systems like GP software, electronic health records, and national repositories—enabling seamless integration with tools such as Cerner, My Health Record.
Built to meet Australia’s regulatory and quality standards, this platform empowers providers to deliver person-centered, scalable, and compliant aged care with modern digital efficiency.
Health insurance companies and providers face multiple rejections and huge penalties due to incomplete documentation. To improve payor performance, the HEDIS analytics platform integrates consumer, clinical, provider and payer data to analytical data that healthcare stakeholders can readily use to improve the health of their patients and populations.
The platform is on HEDIS quality measure reporting rules driven by data extracted from more than 15 EMR systems. HEDIS analytical platform helps in remediating the gaps in data collection through pre auditing of data and to improve the efficiency of HEDIS reporting.
By providing the functionality of care gap identification, HEDIS analytic platform calculates the care gap for different payors and EHR system.
An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.
The project aims to develop a service marketplace platform where skilled labor can be hired by clients for specific jobs or tasks. It focuses on creating a user-friendly interface for both clients and service providers, providing a wide range of features to facilitate seamless communication, job management, and booking processes. The solution includes mobile applications for Android and iOS, as well as a comprehensive admin panel to oversee all activities.
We are developing a comprehensive, NDIS-compliant CRM platform for allied health service provider in Australia, focused on supporting children and young people with disabilities through therapies such as Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support.
The platform streamlines end-to-end operations including client onboarding, service agreement management, therapist workflows, session scheduling, case notes, and compliance-driven billing. It enables accurate NDIS service code mapping, automated invoicing aligned with different funding types (Self, Plan, and NDIA-managed), and real-time budget tracking to prevent over-claiming and reduce payment errors.
Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.