Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-
The 76th Republic Day at smartData Enterprises was marked by an energising Walkathon that brought smarTians together in the spirit of unity, wellness, and national pride. Held across our three locations, Mohali (Head Office), Nagpur, and Dehradun, the Walkathon wasn’t just another event on the calendar. It became an experience that reflected our values, our culture, and our shared commitment to health and community.
As the day began and the sun rose, participants from each location gathered w...
Republic Day 2025 at smartData was more than just a date on the calendar. Across Mohali, Nagpur, and Dehradun, smarTians came together to mark the 76th Republic Day with pride, warmth and genuine enthusiasm. The entire day reflected the values we hold close. Unity, progress, and shared purpose.
The morning began with a Walkathon that set the tone for everything that followed. Colleagues stepped out wearing the colours of the flag, bringing energy and purpose to the day. It was about moving toge...
The spirit of victory swept through the smartData Mohali Office as we gathered to celebrate an extraordinary feat achieved by our marathon heroes. Fresh from conquering the Tata Mumbai Marathon 2025, our four exceptional smarTians returned not just as participants but as living embodiments of resilience, determination, and excellence. Their journey inspires us all to aim higher, dream bigger, and challenge the limits of possibility.
Leading this incredible effort was our dynamic MD & Global CEO...
At smartData, we’ve always believed that staying active isn’t just good for the body — it does wonders for the mind and overall well-being too. That’s why the recent participation of our team in the TCS Fit for Life Walkathon felt like more than just a fitness event. It was a reflection of our ongoing commitment to health, energy, and community.
smarTians came together to take on both the 5km and 10km challenges with enthusiasm and drive. Whether they were experienced walkers or just ge...
The morning of 19 January 2025 was full of energy, excitement, and quiet determination as the Tata Mumbai Marathon brought together runners from all walks of life. Among them were four proud smarTians, representing smartData Enterprises with purpose, grit, and a deep belief in the values we stand for.
Leading the charge was our MD & Global CEO, Mr Ajay Tewari, whose enthusiasm and drive continue to set the tone for the entire organisation. Alongside him, Vivek Sharma, Mohinder Singh, and Sh...
smartData is grateful to have an amazing BTIS team and also to have the trust of our BTIS client! Our hard work, dedication, and teamwork has paid off, and we’re thrilled to receive this recognition. A huge thank you to our BTIS Team for always going above and beyond, and to our BTIS client for their continuous recognition & motivation. Here’s to achieving many more milestones together!
#Teamwork #ClientAppreciation #BTIS
We know that great work doesn’t just come from deadlines and dedication. It also comes from a culture where people feel connected, inspired, and energised. That spirit came to life on 14 January 2025, when our Nagpur office celebrated Makarsankranti with a colourful, laughter-filled kite flying competition in our Vatika garden.
With kites in hand and smiles all around, colleagues gathered on the lawn, ready for a bit of friendly competition and a lot of fun. The day wasn’t just about flying...
Lohri 2025 at smartData was a celebration that brought joy, connection and a strong sense of tradition to our Mohali and Dehradun offices. From the moment preparations began, the energy across teams was undeniable.
As the day unfolded, the atmosphere transformed. Offices lit up with bright colours and traditional décor, while smarTians arrived in their finest ethnic wear, bringing vibrance and charm to the celebration. Conversations flowed, and a sense of excitement built up as everyone looked...
On 24 December 2024, smartData offices in Mohali, Nagpur, and Dehradun transformed into cheerful, festive spaces. From the moment smarTians walked in, the Christmas spirit was hard to miss. Red and white outfits filled the rooms, creating a warm and joyful atmosphere across all locations. This simple gesture did more than follow a dress code — it reflected our unity and shared excitement for the season.
The Secret Santa SurpriseOne of the most loved traditions returned with full enthusiasm. T...
Scalable Construction Supply ERP with AI Automation and Financial Integration
The objective of this project was to transform a fast-growing construction materials supplier into a fully integrated, AI-enabled digital operations platform.
The client was managing bulk orders, warehouse coordination, supplier procurement, and accounting across disconnected systems. This resulted in delayed responses, manual reconciliation, limited stock visibility, and heavy dependency on staff for routine customer queries.
Our goal was to build a unified ERP ecosystem using ZohoOne, fully integrated with MYOB for financial control, while embedding AI Agents to automate customer communication and operational support.
The AI Agents were designed to:
Instantly respond to customer queries related to order status, invoices, and delivery timelines
Reduce dependency on manual call handling
Provide 24/7 support without increasing headcount
Assist internal teams with quick data lookup and order insights
Improve response time and customer satisfaction
This solution was not only about automation - it was about creating an intelligent operational backbone that improves efficiency, reduces overhead, strengthens financial accuracy, and supports scalable growth.
Cloud-based, pharmacy inventory reporting and analytics solution, which gives independent owners a competitive advantage by reducing operating costs, increase profitability, and improving care. It provides real-time, detailed visibility into key inventory control and supply chain management. Tracks total on-hand quantities and implements demand-based inventory controls. The objective is to keep track and manage the forecasting of undersupply and oversupply of inventory. It enables pharmacies to manage sales, purchase inventory, stock, inter transfer, returns, shipment, wholesalers and orders.
An AI-powered Quality Assurance (QA) tool developed to enhance the customer support experience by automatically analysing customer-agent conversations( both actual human agents as well as agentic bots too). It identifies policy violations, customer sentiment, and agent performance insights in real-time. Platform integrates with CRMs and uses machine learning (ML) and natural language processing (NLP) to offer actionable insights for businesses seeking to improve service quality and operational efficiency. This will help organisations to streamline support analysis, improve agent training, and monitor customer satisfaction metrics.
To design and implement an integrated, automated planning and forecasting platform that enhances forecast accuracy, eliminates manual and siloed processes, provides real-time visibility into key business metrics, and enables seamless collaboration across planning, sales, and supply chain teams—empowering the organization to respond pro-actively to market changes and make informed, data-driven decisions across short- and long-term planning cycles.
A cloud based ERP system for a door manufacturing company. It manages overall business operations starting from inventory management, quotations, sales and purchase orders, catalog management, invoicing, payment and warehouse management. BI Reporting is also part of this solution which are providing useful business insight and help in taking informed business decision.
Marketing automation platform for multiple businesses (restaurants/dentist/ retail & hotels) to create marketing campaigns (email & text) and providing an option to track open rate and response rate to determine the success of the campaign. This also provides features for automating scheduled posts to different social media platforms like FB/ twitter etc. In addition to the same, this helps businesses to make automated referrals and reviews request and track progress accordingly.
