smart smarTians

Lockdown brought smarTians face to face with the unknown. The way operations have continued for over 100 days is a testimony to precise planning, continuous monitoring, and exemplary hard work and dedication towards work and the associated livelihood. Video conferencing has helped. The water cooler talks have been replaced with virtual settings. There have been numerous talk sessions and video conferences for the last three months. The calls have been both formal settings to discuss work and informal off work conversations. This has been a great way of conversing with people and knowing how they are doing in these heightened state of anxiety due to pandemic & offering help and support and solace in any way possible. Some of the continued efforts by the different group which requires mention are given below :-

smartData Nagpur, July 2023

Business Meet with Oz clients

Visting clients provide a valuable opportunity to establish and strengthen connections, gain profound insights into client requirements, and demonstrate expertise. Effective communication during these meetings fosters a sense of trust and collaboration, ultimately leading to prosperous partnerships. Our representative had successfull Oz trip gained insight about their core requirements and paved the roadmap of project success. Visting clients provide a valuable opportunity to establish and strengthen connections, gain profound insights into client requirements, and demonstrate expertise. Effective communication during these meetings fosters a sense of trust and collaboration, ultimately leading to prosperous partnerships. Our representative had successfull Oz trip gained insight about their core requirements and paved the roadmap of project success.

smartData Dehradun, July 2023

Dehradun Branch Visit

Inter-branch visits provide an excellent opportunity to foster connections, build bridges, and exchange valuable knowledge and expertise between departments. These visits facilitate the sharing of best practices, innovative ideas, and unique perspectives. By breaking down silos and promoting collaboration, organizations can harness the collective intelligence and experience of their teams, leading to enhanced problem-solving work environment.

smartData Mohali, July 2023

Mohali Branch Visit

Inter-branch visits serve as a catalyst for improved communication, knowledge sharing, and expertise exchange. Recently, smarTians from the Nagpur branch visited the Mohali branch to optimize workflows and share best practices and processes. This collaborative effort enhances efficiency, promotes cross-branch learning, and fosters a culture of continuous improvement, benefiting the organization as a whole.

smartData Mohali, July 2023

Platform Client Visit

By immersing ourselves in Client’s challenges, we gain valuable insights, fostering authentic connections that go beyond transactions. Tailoring offerings to evolving client needs ensures business growth. Platform client visit was an occasion to showcase our new strategies for their future growth and provide us with a roadmap to build a strong foundation for our next development phase.

smartData Org-Wide, July 2023

Management Induction

The smarTians’ management induction is a transformative experience, encompassing processes, culture, policies, and organizational goals. Vital for new employees. Management Induction conducted by leaders to empowers them with valuable insights, fostering alignment with company values. The program’s formal structure ensures a smooth transition, enabling professional growth, successful leadership, and collective success within the organization.

smartData Mohali, June 2023

Inter Branch Visits

Inter-branch visits offer numerous benefits beyond building connections between departments. They provide an excellent opportunity for employees to share knowledge and expertise, learn about different processes, and gain a broader understanding of the organization’s operations as a whole. By exchanging ideas and best practices across departments, teams can identify new approaches and solutions to common challenges.

smartData Dehradun, June 2023

SPL-6 Winner

smartData prioritized employee fitness through the SPL-6 cricket tournament. SDD Fighters emerged as victorious champions, showcasing their skills and teamwork. The SDD Strikers secured the runner-up position, displaying their determination and talent. Under our CFG initiatives for employee wellness,the event fostered a healthy and competitive spirit among employees, promoting overall well-being and camaraderie.

smartData -Org Wide, June 2023

Yoga Week

Leading up to International Yoga Day, Yoga week celebrated across all branches. The wellness and fitness programs had a specific focus on stress reduction, productivity enhancement, and improved concentration. smarTians, actively participated to alleviate back and neck pain associated with extended periods of sitting. This initiative effectively nurtured a healthier and revitalized workforce.

smartData Mohali, June 2023

SPL -14 WInner

The Mohali-SPL-14 finale was a thrilling mix of nerves and excitement, featuring outstanding performances from all 6 teams. The ultimate showdown between sD Mavericks and sD Pirates had spectators on the edge of their seats. sD Mavericks emerged as champions of SPL season 14. The organizing committee’s efforts ensured a flawless and memorable event.

Recent Portfolio Projects

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AI Enabled Contact Center Automation System

AI Enabled Contact Center Automation System

AI-Based Contact Center System is designed to address this need by providing a state-of-the-art platform that harnesses the power of advanced artificial intelligence. Our system offers a comprehensive suite of tools and features specifically crafted to enhance customer interactions across a range of industries, including Healthcare, Retail, Fintech, Real Estate, and more. By integrating sophisticated AI technologies, we enable contact centers to streamline operations, optimize performance, and deliver superior service. This solution combines real-time transcriptions, intelligent analysis, and interactive bots to create a seamless and efficient customer experience. It is built to not only handle routine inquiries but also to provide deep insights and tailored responses that drive meaningful engagement. Whether managing complex healthcare queries, facilitating financial transactions, or addressing retail customer concerns, our system adapts to the unique demands of each industry.

This innovative platform is designed to be scalable and flexible, catering to both small businesses and large enterprises. By leveraging our AI-Based Contact Center System, organizations can transform their customer service operations, improve response times, and achieve higher levels of customer satisfaction, all while gaining valuable insights into their interactions and performance.

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Transportation Platform

Transportation Platform

The objective of the application provides the best customer experience with the best price for delivery. Customers have control to choose carriers based on the price shared by them.
It is an online platform acting as a medium between the customers having load requests and are searching for carriers service providers with the best possible deal for them in order to complete the shipment consignments.

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On demand food ordering app

On demand food ordering app

It is an on-demand online ordering app that helps in making food ordering from a nearby restaurant and having it delivered to their home as simple as possible for their customers. 
The users according to their current location can search, find, choose any nearby restaurant and add meals to their cart, then enter their personal information to place the order. This order will be received and confirmed by the restaurant. Once the order has been validated, it will be assigned to a nearby driver, who will deliver it to the customer. Also, The user can pick up their order or make a reservation at the restaurant.

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SaaS based Wellness Platform

SaaS based Wellness Platform

It is a SaaS-based platform for corporate clients that helps in creating a corporate wellness program or complement an existing one. This platform acknowledges the existing challenges and issues and helps in creating employee-centered wellness plans that are more engaging and rewarding to employees. It promotes corporate community wellness by challenging employees to earn reward points. By utilizing the wearable technology, it helps employers to understand and monitor employee performance indicators.

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On Demand Roadside Assistance App

On Demand Roadside Assistance App

A roadside assistance platform to connect the driver with a roadside assistance provider. There are mobile apps for both drivers and providers. The driver can create a request via the app which will reach the nearest available provider. The feature works very similarly to any taxi booking app where a provider will have the option to accept or decline the request. If decline, the request notification will be sent to other available providers. There is an implementation of GPS navigation for the provider to locate and reach to the driver. At the same time, driver can see the ETA and position of provider vehicle on the map. Once the repair request is complete, the driver can pay the service provider in-person or pay via mobile app. There is an invoicing section fro service providers where they can add request items and raise invoice to driver in real time to be paid offline or via mobile app via online payment options.

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Number Plate Printing Software

Number Plate Printing Software

It is a plate management software for personalised number printing. Enter any name or registration number and the software will generate a personalised plate with any font, any badge, any border, any slogan and any name or registration number which can then be printed to be gifted to friends and family or to start your own business.

It supports United Kingdom (England, Scotland, Wales, Northern Ireland), Ireland, Isle of Man, Europe and the rest of the world

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