Chatbot Development & NLP Solutions

Our sophisticated chatbot and NLP (Natural Language Processing) technologies make it easier than ever to improve client engagement and automate support. We create AI-powered chatbots that can respond instantly and individually to consumer requests at any time of day. With NLP integration, our chatbots are able to comprehend and interpret consumer requests more precisely, providing a human-like experience that goes beyond simple FAQ answers. We also provide voice assistants that let consumers engage with your brand through natural language commands for companies who want to take things a step further. Furthermore, you may increase customer satisfaction and engagement initiatives by using our sentiment analysis tools to measure client emotions. Our chatbot and NLP solutions are made to make conversations easier, whether they are used for internal operations, sales, or customer service.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We develop intelligent chatbots that automate customer interactions, reducing wait times and providing 24/7 service. These chatbots are customizable to fit your industry and business needs, whether it’s customer support, lead generation, or appointment scheduling.

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Natural Language Processing (NLP) Integration

Our NLP solutions enable chatbots to understand, interpret, and respond to human language. By integrating NLP, your chatbots can handle complex customer inquiries, provide personalized responses, and improve over time through machine learning.

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Voice Assistant Applications

We create voice assistant solutions that allow users to interact with your business via voice commands. These assistants enhance user experience, making interactions faster and more intuitive, whether for customer support or internal operations.

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Sentiment Analysis Tools

Our sentiment analysis tools gauge customer emotions through their interactions, helping you refine your engagement strategies. By understanding customer sentiment, you can offer more empathetic and personalized responses, enhancing satisfaction and building stronger relationships.

Recent Portfolio Projects

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Video shootout application

Video shootout application

Platform where fans can book personalized video shootouts from their favorite celebrities, athletes, or influencers.

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Health risk adjustment platform

Health risk adjustment platform

Consumer behavior is changing and healthcare is struggling to keep up. The platform enables organizations to leverage industry-leading workflow models, and patient engagement strategies and drive meaningful care quality and financial results at a fraction of the cost of enterprise-standard solutions. The platform is targeted as a white-labeled solution that connects various screening agencies with payers to validate and generate claims for their registered patients.

The platform targets multiple entities like health plans, Managed service organizations, healthcare delivery networks, provider practices, Third party administrators (TPA’s), Employer/ ASO, and healthcare digital transformation organizations.

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Outpatient Surgical Licencing Software

Outpatient Surgical Licencing Software

 A cloud platform dedicated to the physician owned and operated cardiac & vascular lab space. The application offers a clinical and administrative software solution, designed and tailored specifically for the OBL (office based lab) space, focus on providing clinical and administrative guidance to improve performance, streamline workflow efficiency, and drive quality/patient-focused programs. 

The outpatient space has its own challenges, standards, and regulatory requirements. Solutions focused on becoming the leading expert in OBL project development and growth through direct partnerships, expertise, and product/services designed specifically for the OBL space.

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Primary Virtual Care

Primary Virtual Care

The proposed virtual primary care concierge platform will help patients to find a consultant based on their service type (health coach, nutritionist, pharmacy) and connect over a secure communication channel. Patients/consultants can invite members to join the calls virtually, the group chats, and video consultation. On the contrary, Admin can manage their staff (concierge consultant, specialist), their availability and schedule virtual consultations with members. A specialist can record notes of their interaction, share them over chat, and after consultation prepare a medication action schedule for better medication compliance

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Gamified Wellness Platform

Gamified Wellness Platform

Project Tani is a groundbreaking wellness education platform designed to foster holistic well-being by integrating gamified challenges that focus on the Mind, Body, and Soul. The platform aspires to make personal growth engaging, accessible, and rewarding by combining modern technology with age-old wellness practices. This initiative targets individuals seeking balance and self-improvement, offering a unique mix of personalization, community engagement, and goal-driven activities.

Key Objectives:

  1. Empowering Holistic Wellness: Tani seeks to inspire users to develop a balanced lifestyle through structured activities addressing mental, physical, and spiritual health.
  2. Engagement through Gamification: The platform employs game-like features such as challenges, level progression, and rewards to make the journey enjoyable and motivating.
  3. Community Building: The app fosters a supportive environment where users can share achievements, motivate each other, and build meaningful connections.
  4. Personalized Experience: By analyzing user behaviors and preferences, Tani delivers tailored recommendations, ensuring each individual’s unique needs are met.
  5. Simplified Access to Tools: Centralized features like journaling, timers, and tracking tools make the app an all-in-one solution for users’ wellness activities.
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Menopause Hormonal Treatment Application for Women

Menopause Hormonal Treatment Application for Women

Application takes user inputs in form of assessments and other data and provides a personalized treatment plan with prescription of hormones in an organic base. It caters to the overall health of women by providing menopause treatment. It helps patients to stay compliant with their hormones by reminding them to take specific dosages (drops) of the four primary hormones at the times of day and amounts that their doctor has determined (and pushed to the patient’s app).  It helps women be an active part of their treatment including an interactive means of adjusting their dosages (especially through the initial titration phase).

Patients can also communicate with their doctor and request refills. The doctor can check on the status of patients, refer to existing questionnaires, use calculators to adjust dosages, send these adjustments to the patient’s app, and generate new prescriptions to send to pharmacies.

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What our clients says about smartData

Ben

Ben Rebbeck

CEO and Founder

We have clients throughout Australia, New Zealand and Asia. smartData is the number one company so far which has understood our business needs. We searched for partners who could come...

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Justin

Justin Moses

CEO and Founder

I have worked with many developers and agencies in past. we have a very complicated mobile development application. But, working with smart data from last 4 months i realized that...

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Jatin

Jatin Janiyani

CEO and Founder

Team smartData guided us through every stage, from business analysis and wireframing to UI/UX design and development.Their expertise and dedication have been instrumental in getting us launch-ready, and we look...

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Kawasaki

Kawasaki Fumitake

CEO and Founder

I came to smartData from Japan with a motive of collaboration and partnership. Team smartData introduced me to a variety of technologies like AI, ML and many more. Since I have...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

Frequently Asked Questions

Yes, chatbots can be developed to understand and respond in multiple languages, broadening their usability for global audiences.

Chatbots can automate tasks such as answering FAQs, booking appointments, processing payments, and sending reminders.

We offer highly customizable chatbot solutions tailored to your business needs, integrating advanced NLP and AI technologies to enhance user engagement.

Yes, chatbots can be utilized for patient engagement, appointment scheduling, symptom checking, and providing medical information.

Yes, chatbots can be seamlessly integrated with CRM systems, streamlining lead management and enhancing customer relationship strategies.

Yes, one of the key benefits of chatbots is their ability to provide round-the-clock support to customers without interruption.

Yes, chatbots can be integrated with existing applications, providing a seamless experience across platforms.

We leverage AI and NLP to create chatbots that adapt to user preferences, offering personalized responses that cater to specific needs.