Chatbot Development & NLP Solutions

Our sophisticated chatbot and NLP (Natural Language Processing) technologies make it easier than ever to improve client engagement and automate support. We create AI-powered chatbots that can respond instantly and individually to consumer requests at any time of day. With NLP integration, our chatbots are able to comprehend and interpret consumer requests more precisely, providing a human-like experience that goes beyond simple FAQ answers. We also provide voice assistants that let consumers engage with your brand through natural language commands for companies who want to take things a step further. Furthermore, you may increase customer satisfaction and engagement initiatives by using our sentiment analysis tools to measure client emotions. Our chatbot and NLP solutions are made to make conversations easier, whether they are used for internal operations, sales, or customer service.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We develop intelligent chatbots that automate customer interactions, reducing wait times and providing 24/7 service. These chatbots are customizable to fit your industry and business needs, whether it’s customer support, lead generation, or appointment scheduling.

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Natural Language Processing (NLP) Integration

Our NLP solutions enable chatbots to understand, interpret, and respond to human language. By integrating NLP, your chatbots can handle complex customer inquiries, provide personalized responses, and improve over time through machine learning.

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Voice Assistant Applications

We create voice assistant solutions that allow users to interact with your business via voice commands. These assistants enhance user experience, making interactions faster and more intuitive, whether for customer support or internal operations.

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Sentiment Analysis Tools

Our sentiment analysis tools gauge customer emotions through their interactions, helping you refine your engagement strategies. By understanding customer sentiment, you can offer more empathetic and personalized responses, enhancing satisfaction and building stronger relationships.

Recent Portfolio Projects

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On Demand Service App Promotion

On Demand Service App Promotion

It is an On Demand Service app with which customers can contact & book various types of service providers like plumbers, electricians, cleaners, repair & installations, removals, van services, etc. in their local area. Customers can schedule the services of a provider or can also book for service within 24 hrs. This app’s targeted location is the United Kingdom.

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Outpatient Surgical Licencing Software

Outpatient Surgical Licencing Software

 A cloud platform dedicated to the physician owned and operated cardiac & vascular lab space. The application offers a clinical and administrative software solution, designed and tailored specifically for the OBL (office based lab) space, focus on providing clinical and administrative guidance to improve performance, streamline workflow efficiency, and drive quality/patient-focused programs. 

The outpatient space has its own challenges, standards, and regulatory requirements. Solutions focused on becoming the leading expert in OBL project development and growth through direct partnerships, expertise, and product/services designed specifically for the OBL space.

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HEDIS NLP

HEDIS NLP

It provides a smart solution to Healthcare Providers and Patients using advanced Analytics. The patient’s medical records are processed using OCR and the text is obtained from the Digital Charts. Which is further processed through NLP procedures like keyword extraction, NER, etc to obtain vital information from the charts at page level like Diagnosis Codes, DOS, B.P readings, etc. Therefore, it provides a complete analytics solution to the Healthcare Providers and Patients in tracking the medical history of a client and helps them serve in a better way by improving the efficiency in tracking the vital information.

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Object Detection and Recognition Software

Object Detection and Recognition Software

The main objective of the application is to record and process the video frames to extract different information about objects, events, persons in the video frames. Once the information is extracted, the frontend of the application can be used to access perform different searches.

  • Search for objects like a car, hat, person and other things.
  • Detect guns using a custom trained model.
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EKG monitoring App

EKG monitoring App

Remote monitoring application help in the diagnosis and treatment of heart rhythm disorders (arrhythmias). With the use of an Apple watch, we are importing and reviewing the electrocardiogram of the subscriber. The ECG in turn is presented to the provider who in turn analyzes the recording and creates an action plan which in turn is communicated via the platform to the designated staff. Thereafter the designated staff would contact the client and would obtain further information or would help schedule an appointment and such, as per the action plan.

The clinical staff's dashboard will display a listing of assigned patients by the healthcare provider with their action plan notes. They can view it by clicking on the action button, and read action detailed notes. Staff can search for patients from their internal EHR, check their number, and schedule provider appointments with patients (offline process). After taking an action plan, they can update the status of the assigned action plan in the system and close the loop. Every action plan default time interval will be 2 minutes. Timelog will display brief summary of the action, Date, and time. It will be average for each patient. 

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Transportation Platform

Transportation Platform

The objective of the application provides the best customer experience with the best price for delivery. Customers have control to choose carriers based on the price shared by them.
It is an online platform acting as a medium between the customers having load requests and are searching for carriers service providers with the best possible deal for them in order to complete the shipment consignments.

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What our clients says about smartData

Gavin

Gavin Hoult

CEO and Founder
Christopher

Christopher Bradford

CEO and Founder
John

John Bonardelli

CEO and Founder
Bryan

Bryan Steele

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.