Chatbot Development & NLP Solutions

Our sophisticated chatbot and NLP (Natural Language Processing) technologies make it easier than ever to improve client engagement and automate support. We create AI-powered chatbots that can respond instantly and individually to consumer requests at any time of day. With NLP integration, our chatbots are able to comprehend and interpret consumer requests more precisely, providing a human-like experience that goes beyond simple FAQ answers. We also provide voice assistants that let consumers engage with your brand through natural language commands for companies who want to take things a step further. Furthermore, you may increase customer satisfaction and engagement initiatives by using our sentiment analysis tools to measure client emotions. Our chatbot and NLP solutions are made to make conversations easier, whether they are used for internal operations, sales, or customer service.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We develop intelligent chatbots that automate customer interactions, reducing wait times and providing 24/7 service. These chatbots are customizable to fit your industry and business needs, whether it’s customer support, lead generation, or appointment scheduling.

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Natural Language Processing (NLP) Integration

Our NLP solutions enable chatbots to understand, interpret, and respond to human language. By integrating NLP, your chatbots can handle complex customer inquiries, provide personalized responses, and improve over time through machine learning.

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Voice Assistant Applications

We create voice assistant solutions that allow users to interact with your business via voice commands. These assistants enhance user experience, making interactions faster and more intuitive, whether for customer support or internal operations.

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Sentiment Analysis Tools

Our sentiment analysis tools gauge customer emotions through their interactions, helping you refine your engagement strategies. By understanding customer sentiment, you can offer more empathetic and personalized responses, enhancing satisfaction and building stronger relationships.

Recent Portfolio Projects

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App for Orthodontics

App for Orthodontics

Application help users to stay on track with clear aligners and they can book a time to speak with a licensed dentist and orthodontist to ensure you’re treatment is going as planned. It helps in all areas on the user’s journey towards a straighter smile. Track how long users wear aligners daily, get notifications for wearing aligners for too little/long, monitor and view progress by comparing your smile for each tray, etc.

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Investor Tracker and Financial Consulting Services

Investor Tracker and Financial Consulting Services

Major challenges for public listed companies are to maintain their investor relations, communications, shareholder analytics and other governance needs. To address such challenges, this system has been designed & developed which is the only available system in Australia & New Zealand. The system is providing advice and support to Australian and New Zealand companies on how best to structure market sensitive announcements and deliver complex information to a wide range of stakeholders in the financial markets, media and wider investment community. Along with that system is assisting companies to take market & result-driven decisions to have efficient & controlled performance in the financial market.

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Cloud based Project Management and BackOffice Automation

Cloud based Project Management and BackOffice Automation

A cloud based back office management system to manage the operations of a construction service providing company. It is being used to generate estimates and proposals for customers, convert opportunities to service orders, generate purchase orders, track projects/ tasks and maintain work logs.

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Land Escape

Land Escape

The system aims to help families achieve their dreams of living on their own land and provides a blank canvas for families to create the lifestyle they've always wanted, free from the restrictions of HOA rules and regulations. By offering 5-10 acre estate lots from large tracts of land at affordable prices, the system allows families to escape the constraints of living in a neighborhood and achieve their dream of owning their own land.

It has a commission on property sales to each customer to provide exceptional customer service throughout the process of acquiring, developing, and selling acres of estate lots from large tracts of land. The system is efficient and extremely people-oriented as it offers these lots at affordable prices and provides exceptional customer service throughout the entire process.

It uses Google KML File with Map Support by annotations of Pin plotting on each property Lot and shows the detailed description of each property. Customers can sign up and their account will be verified with Admin to access each lot information. Various learning blogs along with experiences resources are available for further consultation.

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Business Audit Application

Business Audit Application

This software streamlines the workflow of a compliance company seeking relevant information and documents from the corporate customers and further processing. In the current phase of the project the compliance company (client) send e-mails to onboarded clients directly to the platform to fill-out a dynamic multi-page questionnaire and uploading relevant documents. Once the information is successfully submitted the TCO officer is prompted every 3 hours. If in case the information is not submitted or is incomplete then the corporates are reminded every 4 days. 

The coroporates can login to resubmit the form annually with pre-filled fields and can change as required. As the user moves forward to the next page of the questionnaire the field details are saved in real-time. 

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Buy and Sell Gift Cards

Buy and Sell Gift Cards

The platform allows users to buy and sell discounted gift cards for stores, restaurants and more. You can get up to 25% off on gift cards for hundreds of high street stores. 

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What our clients says about smartData

Guy

Guy Randazzo

CEO and Founder

We have been working with smartData Enterprises for over 1.5 years now and are very impressed with the talent level of the team and their competency to handle projects efficiently...

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John

John Bonardelli

CEO and Founder

smartData have been a very attentive development company. They have continued to surpass our expectations in delivery, management, communications, and planning. We have been impressed with their can-do attitude, with...

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Bryan

Bryan Steele

CEO and Founder

I could not be happier with my decision to select and work with smartData as my technology business consultant. I was amazed at their ability to quickly build an understanding...

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Peter

Peter Murray

CEO and Founder

The team impressed us with their deep understanding of our project, innovative approach, and most importantly, their commitment to our vision of an AI-powered solution for our clients.I highly recommend...

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Christopher

Christopher Bradford

CEO and Founder

It’s been a great experience working with smartData. I am extremely impressed with their ability to find and provide talented people. It is very difficult in the market today to...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

Frequently Asked Questions

Yes, chatbots can be developed to understand and respond in multiple languages, broadening their usability for global audiences.

Chatbots can automate tasks such as answering FAQs, booking appointments, processing payments, and sending reminders.

We offer highly customizable chatbot solutions tailored to your business needs, integrating advanced NLP and AI technologies to enhance user engagement.

Yes, chatbots can be utilized for patient engagement, appointment scheduling, symptom checking, and providing medical information.

Yes, chatbots can be seamlessly integrated with CRM systems, streamlining lead management and enhancing customer relationship strategies.

Yes, one of the key benefits of chatbots is their ability to provide round-the-clock support to customers without interruption.

Yes, chatbots can be integrated with existing applications, providing a seamless experience across platforms.

We leverage AI and NLP to create chatbots that adapt to user preferences, offering personalized responses that cater to specific needs.