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Our Recent ESS Case Studies

Multilingual Conversational Messaging Platform

Multilingual Conversational Messaging Platform

The system is an intuitive multilingual conversational messaging platform that allows organizations to engage with customers easily via multiple messaging channels in 109 languages. It is managing real-time translation which eliminates language barriers and increased customer behavior.

AI Compliance Assistant for Community Associations

AI Compliance Assistant for Community Associations

HOA Verified leverages advanced AI, powered by LLMs and RAG, to streamline document management, simplify adherence to local and state regulations, and enhance communication with residents. By combining intelligent search with contextual understanding, the platform delivers actionable insights, tailored compliance solutions, and robust community resources—reducing administrative burdens and fostering thriving, well-managed communities.

B2B Refinery Customer Portal

B2B Refinery Customer Portal

A precious-metals refinery relied on phone calls, email, and manual back-office work for customers to lock metal prices, arrange shipments, and reconcile settlements — slow, error-prone, and hard to scale on a large, aging codebase. smartData rebuilt the customer portal on a clean-architecture ASP.NET Core 8 platform, delivering the full refining lifecycle as self-service: account, location and role-based user management; live spot-price Lock-In and Pool Management; FedEx/UPS-integrated shipping with packing lists, labels and tracking; invoices, statements, financial activities, calculators, reminders, secure messaging and two-factor authentication — a secure, real-time, multi-location B2B system that removes manual coordination and scales operations.

AI Wellness Platform

AI Wellness Platform

Individuals seeking holistic wellness often rely on multiple applications for meditation, journaling, astrology, wellness shopping, and expert guidance, resulting in fragmented experiences and limited personalization. The client envisioned a single intelligent platform that could deliver personalized wellness recommendations while integrating multiple wellness services into one ecosystem. smartData developed SoulPath, an AI-powered wellness platform that combines personalized daily insights, mood tracking, meditation, guided rituals, journaling, expert consultations, wellness courses, and an integrated Soul Store.

Rental Automation & Compliance Platform

Rental Automation & Compliance Platform

PayDwell is a property management platform built for the Canadian rental market to simplify property management for landlords while providing tenants with a seamless rental experience. The platform includes dedicated Landlord, Tenant, and Admin portals, enabling users to manage properties, tenants, leases, rent payments, and communications from a single application.

Real-Time Breakout Scanner Platform

Real-Time Breakout Scanner Platform

Active traders often struggle to identify high-momentum market opportunities in real time while maintaining the emotional discipline required for consistent trading performance. CalmTrade required a scalable platform capable of delivering instant market insights while correlating trading behavior with emotional and biometric data. smartData developed CalmTrade using the MERN stack, Redis, BullMQ, and Socket.IO to power a real-time breakout scanner that processes live market data and publishes a ranked Top-20 breakout board every second.

Aviation Safety Management Platform

Aviation Safety Management Platform

Aviation organizations are required by ICAO and FAA standards to operate a formal Safety Management System (SMS), yet these processes are often handled through paper forms, spreadsheets, and disconnected tools — making it hard to report hazards quickly, track corrective actions to closure, and demonstrate compliance. smartData built AerospaceSMS, a cloud-based, multi-tenant SaaS platform that digitizes the complete SMS for aviation organizations. Structured around the four ICAO SMS pillars, it brings hazard and incident reporting, risk assessment, root cause analysis, corrective-action tracking, internal audits, training, and safety promotion into one centralized system, with a dedicated super-admin console for platform and client administration.

Supplier Audit & Risk Management Platform

Supplier Audit & Risk Management Platform

Managing supplier audits and third-party risk through spreadsheets and disconnected processes often leads to compliance gaps, delayed audits, and poor visibility. smartData developed Pharma TPR, a centralized web platform that digitizes the complete supplier audit lifecycle—from onboarding and audit planning to findings management, CAPA tracking, and regulatory documentation. The solution provides secure role-based access for administrators, auditors, and suppliers while streamlining collaboration and maintaining complete audit traceability. Automated workflows, document management, and compliance reporting reduce manual effort, accelerate audit execution, and strengthen regulatory preparedness for pharmaceutical organizations.

AI Enquiry Automation Platform

AI Enquiry Automation Platform

Client handled a high volume of freight inquiries through multiple email inboxes, resulting in manual processing delays, inconsistent responses, and missed business opportunities. smartData developed Auto-Pilot, an AI-powered inquiry management platform that automatically captures inbound emails, classifies them into Type A (formal quotations) and Type D (rate requests), extracts key logistics information, and generates professional responses with minimal human intervention. Built using Python/Django, React, PostgreSQL, Gemini AI, and GCP, the platform provides centralized inquiry tracking, automated follow-ups, role-based approvals, and real-time visibility across the entire inquiry lifecycle, enabling faster decision-making and improved operational efficiency.

Connected Wearable Lifestyle Platform

Connected Wearable Lifestyle Platform

EXHILR required a connected wearable ecosystem that could transform LED shoes from a fashion product into an interactive digital experience. The goal was to enable users to personalize shoe lighting, sync LED effects with music, locate friends during festivals, and purchase products through an integrated e-commerce platform. smartData proposed a mobile app, SDK, Shopify-powered e-commerce website, and backend admin panel to support BLE-based shoe control, GPS-enabled social tracking, OTA firmware updates, diagnostics, order management, delivery tracking, and product administration. The solution creates a scalable IoT and FashionTech platform combining wearable hardware, mobile engagement, social connectivity, and direct-to-consumer commerce, helping EXHILR deliver a differentiated lifestyle product for entertainment, events, and experiential retail markets.

Recent Portfolio Projects

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Queue Management Telehealth Platform

Queue Management Telehealth Platform

The Platform project aims to revolutionize the way patients and doctors connect for immediate consultations. Implementing first-in, first-out (FIFO) approach, the platform prioritizes patients based on the order of their requests, reducing wait times and enhancing patient satisfaction. Patients can provide detailed information about their symptoms, upload relevant images, and specify the type and duration of consultation they need, empowering doctors to make accurate diagnoses and treatment recommendations during video consultations. The platform ensures seamless and secure interactions, allowing patients to rejoin the queue if they accidentally close their browser. It also simplifies the prescription process with a secure payment gateway and facilitates the delivery of prescriptions. 

The Platform project aims to enhance accessibility to healthcare services, optimize patient-doctor interactions, and elevate the overall quality of care. By leveraging technology and incorporating innovative features, the platform strives to provide a seamless experience for patients and doctors alike. With its focus on efficient queue management, comprehensive patient information, secure interactions, and simplified prescription processes, the Platform aims to revolutionize the way healthcare consultations are conducted, improving access to care and facilitating better healthcare outcomes.

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Care Connect Operations

Care Connect Operations

Care Connect is a 24/7 telecare alarm response service for elderly clients in Jersey, Channel Islands. Their existing system routed SOS alerts through a four-hop chain — pendant → SMS → relay → webhook with no monitoring at any stage. A device went offline undetected, leaving a client without emergency cover.

smartData built a purpose-built Operations Dashboard that connects EV12 pendants directly, surfaces SOS, device-offline, and low-battery alerts in real time, and embeds full client context address, medical conditions, emergency contacts on every alert.

The platform replaces Microsoft Power Apps as the client management tool, giving operations staff a single workspace for the entire monitoring workflow. Built on ASP.NET Core with Blazor, MQTT, and WebSocket infrastructure, the MVP delivers eleven functional modules across a 10-week timeline.

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Sonic Voice  Restaurant Calling Agent

Sonic Voice Restaurant Calling Agent

An AI phone agent for restaurants, designed to automate and enhance customer interactions over the phone. It handles orders, reservations, FAQs, and customer queries while seamlessly integrating with POS systems. With the ability to manage unlimited simultaneous calls, upsell intelligently, and provide real-time analytics, it reduces missed opportunities and improves customer satisfaction.

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NLP Analytics for EHR

NLP Analytics for EHR

This project is based on OCR using python. The data from documents (hand written or scanned), images, excel, CSV is read and converted into structured data using NLP (natural language processing) and natural language tool kit (NLTK). Important data fields related to patient's visit to clinic or hospital are extracted and stored for further analytics.

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eClinicalWorks Reporting and Analytics

eClinicalWorks Reporting and Analytics

The AI-driven reporting and analytics solution integrates with eClinicalWorks (eCW) to enhance healthcare data extraction, automate compliance reporting, and improve patient outcomes through predictive analytics. This initiative leverages AI, NLP, and SMART on FHIR to streamline workflows, reduce manual effort, and ensure real-time data accessibility.  

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Workers Quoting and insurance submission Platform

Workers Quoting and insurance submission Platform

The software is an online quoting and submission system. It works like amazon for insurance. It solves the problem of long waiting time for work completion in insurance industry and gets policy numbers out in few minutes. The product lines include contractor general liability, workers’ compensation, business owner’s policy & small business insurance, inland marine, builders risk, excess, commercial auto and contract bonds.

The platform is a managing general agent/ broker for commercial insurance. The software allows filling application online and sends application to underwriter to write policy and process submission after checking the consistency of information in application.

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