Crystel Care is a registered NDIS service provider in Australia, dedicated to supporting children and young people with disabilities through therapies, family support, and care coordination. (Occupational Therapy, Speech Therapy, Psychology, Physiotherapy, Counselling, and Behaviour Support)
We are developing a complete NDIS-compliant CRM platform that streamlines client onboarding, service agreements, therapist workflows, case notes, billing, invoicing, payroll, and reporting. The system also integrates with Xero for accounting and SharePoint for document compliance, while ensuring all data is securely hosted in Australia. 
This solution empowers Crystel Care to deliver services more efficiently, reduce errors in billing, and maintain full compliance with evolving NDIS rules.

To design and develop a secure, user-friendly digital healthcare platform (Family Health Hub) that enables patients and families to book doctor appointments online, connect with independent healthcare providers and vendors, and access telehealth messaging and wellness services.

The platform aims to:

• • Provide a centralized appointment scheduling system with role-based access for patients, providers, and business managers.
  • Ensure HIPAA, PHIPA, and PIPEDA compliance for handling sensitive health data.
  • Offer seamless communication between patients and providers through secure email and notifications.
  • Deliver an SEO-optimized, accessible web portal with structured healthcare information and provider directories.

Medical Billing is a cloud-based charge capture solution designed for doctors to streamline patient list, accelerate billing, and optimise revenue capture by retrieving patient encounter details from EHR systems and leveraging Azure services. The solution aims to revolutionise healthcare charge capture by providing a user-friendly, efficient, and accurate solution that enhance revenue capture, improve operational efficiency and reduce administrative burdens for healthcare providers and organisations. By automating rounding list, the solution aims to facilitating streamlined patient assessment and service documentation during rounds, thereby enhancing overall workflow efficiency and billing accuracy. 
Built on Microsoft Azure, system leverages Azure App Services for a scalable web application and Azure Kubernetes Service (AKS) for efficient micro services deployment. 
Azure SQL Database and Azure Blob Storage securely manage patient records, financial transactions and medical documents, while Azure Key Vault ensures encryption and compliance with security standards. 
Azure API Management (APIM) enables seamless integration with third-party services.  
To automate claim processing and real-time tracking we have leveraged Azure Logic Apps and Azure Functions streamline data synchronisation and workflow execution.