AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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Public Adjuster Web and Mobile App

Public Adjuster Web and Mobile App

It is a cross-platform application designed for public adjusters to expedite the claim process and deliver a better customer experience through a quick turnaround. The purpose of the application was to bring down the expenses for the firm due to paper-based record-keeping that led to data loss, inaccuracies, and low customer satisfaction.

There is an integrated self-service portal for customers to add & track claims remotely, upload & digitally sign the documents, communicate with a public adjuster in real-time through secure 1-1 or 1-many audio/video chats. Customers can also add multiple signers in the same claim submission document and share the document with each signer over email/message for their digital signature.



 

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Telemedicine

Telemedicine

  To create a claim tracker product where doctors can upload a claim batch and analyze the individual claim risk in an automated way through ML services

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Azure Parser

Azure Parser

Application works on parsing images coming from different sources in the form of messages, collect them, read them, convert them into a more readable form and extract data from them.

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Patient Engagement and Education

Patient Engagement and Education

The application improves care outcomes by simplifying communication among providers and patients. Patient centric and mobile, this app enables healthcare practitioners to curate, create, and share patient medical information in multiple ways. This informs, educates and engages patients and the care team about diagnosis, treatment and discharge.

The main goal of this application is to provide a platform for better interactivity between a provider (doctor) and a patient. It empowers patients with a holistic view of their healthcare data and experiences.

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Physician Services

Physician Services

Greenstone Physician Services is designed to focus and coordinate comprehensive on-site care for high-need residents or individuals in assisted living, memory care, group home communities and residential care communities. Physician access and communication among staff and family are at the core of our personalized care plans and on-site support resources. By using the latest medical advances, technology, and collaboration with community/facility staff, patients, and their families, we have developed an unsurpassed care model for residential patients.

This application manages & maintains medical and personal healthcare records of patients and provides services to healthcare provider Greenstone Physician Services. Database of patients are maintained in CCM Utilities MS Access DB, we fetch patient’s records and enter them in a timely manner into the application.

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Communication and Care Management Platform

Communication and Care Management Platform

It is a mobile charge capture and communication platform that streamlines capturing and reporting off-site charges, inter-practice medicine communication and continuity of care. The platform offers multiple suite of services like telehealth, remote physiological monitoring & chronic care management under one platform. 

Providers can send HIPAA compliant links which can be directly opened by the users to schedule a video call visit, removing the need for a mobile app. Additionally, the platform allows billers to capture the charges. It also provides secure messaging services to allow communication among providers and with patients.

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What our clients says about smartData

John

John Bonardelli

CEO and Founder
Bryan

Bryan Steele

CEO and Founder
Ben

Ben Rebbeck

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.