AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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Physician Revenue cycle management

Physician Revenue cycle management

This solution transforms the reimbursement experience by not only handling the end-to-end billing and revenue cycle processes but also paying physicians upfront for their services. 

This solution gets the healthcare providers paid with minimal administrative costs. It represents a paradigm shift that puts user experience at the core while elevating the quality, increases cash flows and reducing transaction and administrative costs.

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Customer Service and Communication Platform

Customer Service and Communication Platform

The system is an intuitive multilingual conversational messaging platform that allows organizations to engage with customers easily via multiple messaging channels in 109 languages. It is managing real-time translation which eliminates language barriers and increased customer behavior.

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Shopify Store Management

Shopify Store Management

Shopify Store Management is all about product web research, product uploading, and complete product sourcing via Aliexpress and other drop shippers around the world. Right at the beginning of every Shopify product catalog management project, we make it a point to understand the client's product range and carry out in-depth research, determining the key features and technical specifications of each product.

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Mobile HRA App

Mobile HRA App

The application uses algorithms focused on lifestyle driven illnesses for driving behaviour change and reinforcing positive lifestyle habits. It assesses health, coaches to make improvements and rewards the successes. Individuals/ employees can measure their risk of top five preventable, lifestyle related diseases: type 2 diabetes, six forms of cancer, cardiovascular disease, dementia and lung disease. 

It provides mental wellbeing tracking through easy to take assessments. The mobile app is integrated with Samsung’s sHealth platform and the algorithm for the wellness score is compatible with Samsung Gear S (smart watches). 

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Healthcare consultancy

Healthcare consultancy

Healthcare consultancy/ HIPAA software consultancy - guiding client's team in HIPAA compliance

Few areas covered:
EHR data security and encryption (in transit and at rest)
HL7
SMART on FHIR

Guidelines being followed in client's custom web & mobile app for COVID-19 diagnostic

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Medication Adherence Application

Medication Adherence Application

The Medication Adherence Mobile Application aims to address the critical issue of non-compliance with prescribed medication regimens. The goal is to create a user-friendly and intuitive app that encourages and assists individuals in adhering to their medication schedules, ultimately improving overall health outcomes.

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What our clients says about smartData

John

John Bonardelli

CEO and Founder

smartData have been a very attentive development company. They have continued to surpass our expectations in delivery, management, communications, and planning. We have been impressed with their can-do attitude, with...

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Christopher

Christopher Bradford

CEO and Founder

It’s been a great experience working with smartData. I am extremely impressed with their ability to find and provide talented people. It is very difficult in the market today to...

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Guy

Guy Randazzo

CEO and Founder

We have been working with smartData Enterprises for over 1.5 years now and are very impressed with the talent level of the team and their competency to handle projects efficiently...

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Gavin

Gavin Hoult

CEO and Founder

We recently partnered with smartData,for a critical workforce management project. Their progress has been exceptional, exceeding expectations.For any company seeking a reliable and innovative software development partner with deep AI/ML...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.