AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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Health Management

Health Management

Health care project is patient screening application in HC platform which can be accessed on iPad and website. All the clinic registration will be done through the main application. This will allow to save front desk teams work wherein manual work was done. This app will help patients to fill in relevant details before meeting physician in person, which saves time for patient and physician.

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HEDIS NLP

HEDIS NLP

It provides a smart solution to Healthcare Providers and Patients using advanced Analytics. The patient’s medical records are processed using OCR and the text is obtained from the Digital Charts. Which is further processed through NLP procedures like keyword extraction, NER, etc to obtain vital information from the charts at page level like Diagnosis Codes, DOS, B.P readings, etc. Therefore, it provides a complete analytics solution to the Healthcare Providers and Patients in tracking the medical history of a client and helps them serve in a better way by improving the efficiency in tracking the vital information.

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Addiction Free Treatment

Addiction Free Treatment

The application treats people with both pain medication dependence and heroin addiction through comfortable, convenient, and discrete treatment programs. 

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 Dermatology telehealth solution

Dermatology telehealth solution

A platform for dermatologists and patients where they can connect through video consultation. The proposed solution will provide features to the patients such as vital intake, medical history intake, appointment booking, video consultation, SOAP notes, E-prescription, and insurance eligibility to provide cost-effective and specialty care.

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Jacuzzi and Spa Service Management

Jacuzzi and Spa Service Management

 

This case study explores how smartData designed and implemented a cutting-edge service management solution tailored for Jacuzzi and spa services. The system is built to streamline service operations, enhance customer experiences, and optimize resource management. By integrating modern technologies, the platform ensures efficiency, scalability, and user satisfaction, while addressing industry-specific challenges.

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School Management System

School Management System

This is a SaaS-based School Management System that supports different types of models to automate the various processes of schools in Jordan. This has an automated School ERP system that can be accessed through smartphones and it can manage data in one place.
It is useful for pre-registration, student management, attendance management, and teacher assignment and management. School timetable, assessments, school - student relationship, school billing and transportation services - all accessed and managed easily.

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What our clients says about smartData

Kawasaki

Kawasaki Fumitake

CEO and Founder
Gavin

Gavin Hoult

CEO and Founder
Kent

Kent Martin

CEO and Founder

smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.