AI Powered Chatbot Development

With its AI-Powered Chatbot Development solutions, streamlining interactions from customers, growing operational efficiencies, and creating personalized experiences at scale are the breakthroughs in AI and NLP technologies harnessed through this offering. Our chatbots work 24/7 to immediately provide excellent support towards solving all customer's queries that get routed into the system with our chatbots, thus completely removing any need for human intervention.

One of the key benefits of our AI-powered chatbots is better customer engagement. Whether used to answer questions for frequently asked questions, assist a customer to choose the best product, or simply help customers with queries on the company's products, our chatbots are designed to create seamless, conversational experiences-not feeling like a robot at all. They boost customer satisfaction while engaging more customers to loyalty with excellent consistent support at any time.

The most important advantage is cost saving. It's possible to reduce the size of a customer service team while maintaining the same levels of service by automating routine and interaction processes with customers. With our chatbots, it is possible to reply to an enormous volume of requests at any time, making it possible to scale customer support while not reducing service quality and turnaround times.

Additionally, our chatbots have personalized interactions analysed on customer data and earlier interactions. Thus, they can present recommendations, offers, or solutions on the specific needs of each customer, which enhances experience and leads to conversion.

Our AI-powered chatbots are also very scalable and flexible, easily integrating with your existing systems: be it a website or mobile app, CRM platforms, and many more. In fact, they can easily be updated and enhanced by the growth in your business, giving you long-term value.

Through our AI-Powered Chatbot Development solutions, clients can, therefore, enhance customer satisfaction, reduce operational costs, and even drive growth through automated, intelligent interactions.

Recent Portfolio Projects

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Telehealth App for Athletes

Telehealth App for Athletes

A platform that will help Athletes connect with clinical athletic trainers and practitioners. It helps with preliminary analyses of the injury and based on the responses given by the patient's application will define the urgency of the injury. The urgency will prompt users to select the recommended choices, either consult the practitioners on an urgent basis or connect with the nearby emergency rooms. If the situation is not urgent they can go for the path of the scheduled appointment.

The application provides complete injury analyses supported by AI and patients are asked to answer a questionnaire for the selected pain area. Based on the responses, the application will produce the possible outcomes that define the probability of the injury.

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smartTelehealth based platform

smartTelehealth based platform

A SAAS based telehealth platform connecting patients with the right specialist using reliable, secure, and easy-to-use virtual healthcare platform. A patient can communicate and consult with the doctor via video conferencing and chat message. The platform is based on our in-house telehealth components having purpose to overcome distance barriers and to improve access to medical services.

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Car Wash

Car Wash

User can order a car wash at home, work or any preferred location from multiple certified service providers available on the platform.
Order can be place within few seconds for car wash services. The application serves the purpose of saving time as well as providing services in a convenient way.

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Streamlining Approvals and Project Management for Renewable Energy Ventures

Streamlining Approvals and Project Management for Renewable Energy Ventures

A business process outsourcing platform developed for solar photovoltaic contractors and energy storage companies helping to complete all applications required by the utility companies in order to quickly receive permission to operate (PTO) letters and rebate approvals. Helps their clients track projects through a free project management web tool.

 

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CRM for Health Insurance System

CRM for Health Insurance System

This CRM is an admin system for health insurance system that provides a comprehensive health care services delivered through their team of healthcare professionals. The CRM is being used by the administrator and providers to fetch customer data and schedule calls to provide different health information services, generate reports, configure products and services portfolio and analyze the end customer needs.

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Healthcare Payment Audit and Appeal Wizard

Healthcare Payment Audit and Appeal Wizard

SaaS-based software to draft, track, and manage healthcare payment audit appeals and responses. The platform unites the overcharged patients, organizations and auditors. This helps the patients suspecting for overcharge to appeal in the judiciary system against the alleged organization.

The goal of this application is to facilitate the communication amongst organizations, victim patients and auditors, and assists appeal to the judiciary system with a structured approach. The total process is tracked by the system with valid papers and document maintenance.

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What our clients says about smartData

Guy

Guy Randazzo

CEO and Founder

We have been working with smartData Enterprises for over 1.5 years now and are very impressed with the talent level of the team and their competency to handle projects efficiently...

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Christopher

Christopher Bradford

CEO and Founder

It’s been a great experience working with smartData. I am extremely impressed with their ability to find and provide talented people. It is very difficult in the market today to...

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Peter

Peter Murray

CEO and Founder

The team impressed us with their deep understanding of our project, innovative approach, and most importantly, their commitment to our vision of an AI-powered solution for our clients.I highly recommend...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.