Chatbot Development & NLP Solutions

Our sophisticated chatbot and NLP (Natural Language Processing) technologies make it easier than ever to improve client engagement and automate support. We create AI-powered chatbots that can respond instantly and individually to consumer requests at any time of day. With NLP integration, our chatbots are able to comprehend and interpret consumer requests more precisely, providing a human-like experience that goes beyond simple FAQ answers. We also provide voice assistants that let consumers engage with your brand through natural language commands for companies who want to take things a step further. Furthermore, you may increase customer satisfaction and engagement initiatives by using our sentiment analysis tools to measure client emotions. Our chatbot and NLP solutions are made to make conversations easier, whether they are used for internal operations, sales, or customer service.

smartData core Chatbot Development & NLP Solutions services

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AI-Powered Chatbot Development

We develop intelligent chatbots that automate customer interactions, reducing wait times and providing 24/7 service. These chatbots are customizable to fit your industry and business needs, whether it’s customer support, lead generation, or appointment scheduling.

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Natural Language Processing (NLP) Integration

Our NLP solutions enable chatbots to understand, interpret, and respond to human language. By integrating NLP, your chatbots can handle complex customer inquiries, provide personalized responses, and improve over time through machine learning.

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Voice Assistant Applications

We create voice assistant solutions that allow users to interact with your business via voice commands. These assistants enhance user experience, making interactions faster and more intuitive, whether for customer support or internal operations.

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Sentiment Analysis Tools

Our sentiment analysis tools gauge customer emotions through their interactions, helping you refine your engagement strategies. By understanding customer sentiment, you can offer more empathetic and personalized responses, enhancing satisfaction and building stronger relationships.

Recent Portfolio Projects

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Family Companion App

Family Companion App

Create a Kiosk and mobile app for managing family chores, with the Kiosk pre-installed on devices that will be sold as a package. The app will also be available for download on the Play Store and App Store.The objective is to create a Kiosk application for chores management, which will be pre-installed on provided devices. These devices, along with the Kiosk application, will be sold as a package. Additionally, the mobile application developed by us, will be available for download on the Play Store and App Store.

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Padel Sports Court Booking App

Padel Sports Court Booking App

To develop a simple Padel Court Booking App that streamlines the process of booking Padel courts for players while providing club owners with efficient management tools.

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Payment Transfer

Payment Transfer

Mobile app platform designed for peer to peer payment. The app allows users to send instant money to their family and friends. Both sender and receiver should be a registered user of the platform. The platform is being monetized by collecting a percentage fee on all transactions that occur between users. Users have the ability to link bank accounts as well as their credit cards to the app. Users can see all the transactions within the app (sent/received). 

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Logistic Freight Management Platform

Logistic Freight Management Platform

Freight marketplace platform that digitizes freight forwarding process and the associated supply chain with product and services being provided by multiple third parties with transactions being processed by the platform that helps optimize routes for shippers, forecast capacity needs or rates by routes and evaluate carriers with an objective of cutting cost and reducing paperwork. Platform provides instant quoting and rate management solution for freight forwarders and engage exporters, importers and agents. 

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Instant messaging app

Instant messaging app

An instant messaging app allowing users to exchange end-to-end encrypted and content-expiring messages, including photos, videos, and file attachments. This is a chat application that provides a secure communication platform for its users and users (user 1) can instantly connect with other users (user 2) 1:1 or in groups.

 

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NLP Analytics for EHR

NLP Analytics for EHR

This project is based on OCR using python. The data from documents (hand written or scanned), images, excel, CSV is read and converted into structured data using NLP (natural language processing) and natural language tool kit (NLTK). Important data fields related to patient's visit to clinic or hospital are extracted and stored for further analytics.

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What our clients says about smartData

Marc

Marc Myers

CEO and Founder

smartData’s highly skilled and respectful team made the collaboration a pleasure. We look forward to the future and the impact of our ongoing partnership with smartData. Highly recommend them for...

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Peter

Peter Murray

CEO and Founder

The team impressed us with their deep understanding of our project, innovative approach, and most importantly, their commitment to our vision of an AI-powered solution for our clients.I highly recommend...

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Bryan

Bryan Steele

CEO and Founder

I could not be happier with my decision to select and work with smartData as my technology business consultant. I was amazed at their ability to quickly build an understanding...

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Gavin

Gavin Hoult

CEO and Founder

We recently partnered with smartData,for a critical workforce management project. Their progress has been exceptional, exceeding expectations.For any company seeking a reliable and innovative software development partner with deep AI/ML...

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smartData Benefits

Global Talent Pool

We boast nearly 1,000 highly skilled developers strategically positioned across three offshore locations, enabling us to deliver world-class software solutions. 

Proven Track Record

With a proven track record of delivering over 10,000 diverse software applications worldwide, we have honed our expertise to perfection.

Worldwide Presence

smartData Enterprises boasts a robust global footprint, with a strong foothold in key regions such as the US, Australia, Europe, and Japan.

CMMI/ISO certifications and accreditation

smartData’s CMMI Level 3 and ISO 9001:2015 certifications showcase our commitment to quality and consistency, with a focus on client success. As we aim for CMMI Level 4, we’re driving greater efficiency and innovation.

Frequently Asked Questions

Yes, chatbots can be developed to understand and respond in multiple languages, broadening their usability for global audiences.

Chatbots can automate tasks such as answering FAQs, booking appointments, processing payments, and sending reminders.

We offer highly customizable chatbot solutions tailored to your business needs, integrating advanced NLP and AI technologies to enhance user engagement.

Yes, chatbots can be utilized for patient engagement, appointment scheduling, symptom checking, and providing medical information.

Yes, chatbots can be seamlessly integrated with CRM systems, streamlining lead management and enhancing customer relationship strategies.

Yes, one of the key benefits of chatbots is their ability to provide round-the-clock support to customers without interruption.

Yes, chatbots can be integrated with existing applications, providing a seamless experience across platforms.

We leverage AI and NLP to create chatbots that adapt to user preferences, offering personalized responses that cater to specific needs.