How AI Improves Accuracy in Healthcare Processes

It is developed for a Japan-based single cleaning solutions provider company to automate and manage their day-to-day workflow and processes for a single cleaning solutions provider company. The solution aims to improve efficiency in managing staff, streamline reporting, and enhance communication between staff and superiors.

The system is web-based for company admins and staff and a mobile app for site workers that has the feature of offline sync when site staff works in the basement or out of network connectivity. It has role-based access features, allowing managerial staff to manage staff and schedules, and staff users have limited access to the web interface (To share a customized report with their superiors). It allows tracking the workload and activities of site workers for cleaning and maintaining multiple sites, along with a standard reporting format. 

In today’s regulatory environment, ensuring that service providers meet all compliance requirements is critical. Our platform is designed to address the complexities of managing and tracking compliance documents, a task that is often cumbersome and prone to human error when handled manually.
The platform provides a comprehensive solution by allowing users to upload, store, and manage compliance documents in a centralized repository. The system automatically tracks the status of each document, sending reminders for updates and flagging any discrepancies or missing documentation. Additionally, the platform supports robust reporting features, enabling government bodies and STRAT to generate detailed reports on the compliance status of all service providers in real-time.

Real estate agents spend a significant portion of their day on phone calls – following up with leads, booking property visits, and confirming client preferences. The client, a mid-sized real estate agency, was struggling with missed follow-ups, delayed responses, and scattered call logs.
To address this, we built a smart inbound-outbound calling agent that acts like a virtual assistant. Integrated directly with the client’s CRM and calendar, the agent automatically places calls, captures lead details, books appointments, and updates records in real time – all while keeping the human agent in control.

The client, a high-volume enterprise seller managing over 120K SKUs, struggled to maintain competitive pricing across marketplaces like GSA Advantage due to manual and inconsistent processes.

smartData developed an automated Competitive Pricing Intelligence and Price-to-Beat platform that continuously discovers, validates, and compares pricing data from Amazon and verified U.S. vendors. The system applies rule-based matching, filters unreliable sellers, calculates landed costs, and identifies optimal competitive pricing.

Built with a scalable architecture, the platform integrates seamlessly with ERP (Business Central) using automated CSV exports and S3/SFTP delivery. It enables real-time pricing visibility, reduces manual effort, and ensures compliance with marketplace requirements.

The solution empowers the client to make faster pricing decisions, improve accuracy, and maintain a strong competitive position in a high-volume marketplace.

Objective of the Rental Automation Platform was to digitize and automate rent collection, lease management, and jurisdiction-based compliance workflows for landlords and tenants across multiple regions.
Traditional rental operations require manual tracking of payments, late notices, lease terms, and legal compliance — all of which vary by province/state and create operational risk and administrative overhead. The goal was to design a unified SaaS platform that embeds regulatory intelligence, automates rent workflows, and provides an audit-ready system for dispute or legal proceedings.

Platform is designed to:

• Automate rent collection and payment reconciliation
• Generate legally compliant notices based on jurisdiction rules
• Track physical and digital delivery of notices for legal proof
• Provide AI-driven compliance validation and rule automation
• Enable secure tenant–landlord communication and audit trails
• Deliver real-time dashboards for payments, leases, and compliance
• Maintain immutable logs for dispute resolution and hearings

The solution transforms rental operations into a compliant, data-driven, and highly automated ecosystem for both landlords and tenants.

We designed and implemented a middleware platform that standardizes communication between multiple Electronic Health Record (EHR) systems and a healthcare payment platform. By abstracting vendor-specific logic into a unified integration layer, the solution provides a single point of connectivity for diverse EHR systems. This architecture simplifies integrations, improves maintainability, enhances scalability, and enables faster onboarding of new healthcare providers while ensuring reliable payment processing and standardized data exchange.